Interview Series: Empower Your Team to Drive Results

March 3, 2021
A team of avid goal-setters share how they're training and investing in their team to spur professional development and grow their shop from within.

You may have met Gregg and Christina Caldwell, owners of G&C Tire and Auto Service, with locations in Chantilly and Manassas Va., back in January. Ratchet+Wrench spoke with shop owners to see how they've set goals for the year and how they'll be sticking to them.

A few months into the year, Ratchet+Wrench checked in with the Caldwells to hear how they've adapted their goals for the near future in the wake of COVID-19, invested in training, and drawn from years of avid goal-setting to encourage and empower their team to take ownership of their professional development.

Tune in to hear how the G&C team is making progress and the new benchmarks they've set to keep their operations on track.

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