Podcast: Making Appointments in 2021
BOLT ON TECHNOLOGY Director of Education John Burkhauser discusses driving and appointment trends of the second COVID summer and what shop owners can expect (and how to prepare) for an influx of used vehicles.
John ‘JB’ Burkhauser is an Auto Repair Specialist with over 35 years of experience, from A-Level and ASE Certified Master Technician, Shop Foreman, Advisor and Shop Manager, to Automotive Trade School Instructor and Technical Writer. He currently serves as the Director of Education at BOLT ON TECHNOLOGY, where he coaches independent and franchise repair facilities on how to grow their business through best practices and everyday technology, resulting in increased car count, repair order revenue, and customer trust. JB is also a highly sought after industry thought leader who has been published in both the US and Europe.