Federal-Mogul Launches Service Provider Tech, Support Program

Aug. 15, 2014

Aug. 15, 2014—Federal-Mogul Motorparts has launched a North American technical and product support program aimed at extending its reach to local vehicle service businesses, the company announced Thursday.

The Tech First platform provides technical education and product support for Federal Mogul’s automotive products. Federal-Mogul plans to expand the program by hiring additional ASE-certified Technical Product Specialists and opening new technical centers around the country to supplement their existing St. Louis–based Technical Education Center.

Some of the key initiatives in its Tech First platform program include:

  • Hiring additional in-market ASE-certified Technical Product Specialists, bringing the number of Motorparts' field service staff to nearly 150
  • Opening Technical Service Centers in select metropolitan markets as extensions of the technical center in St. Louis
  • Establishing large full-product line distribution centers in Pennsylvania and Southern California
  • Expanding its fleet of web-enabled product support and technical services vans, which can train on-site for businesses
  • Launching a variety of e-learning resources for all skill levels

Visit Federal-Mogul online for more information about the company or its training options.

Sponsored Recommendations

Free Resources for Shops Like Yours

View insights, research and solutions curated specifically for shops like yours.

Restore & Protect: The Powerful Revenue and Profit Accelerator for Your Business

Restore & Protect is a major business opportunity for Valvoline installers with positive impact on profit growth as well as customer satisfaction and loyalty.

Deliver a First-Class Guest Experience

Our dedicated Valvoline Trusted Advisor Sales and Support Team provides hands-on classroom and targeted in-store coaching to help your employees become more skilled at selling...

Promote Growth on Two Fronts: Existing and New Customers

Increase Sales and Customer Traffic To Your Store(s).