5 Steps to Forming a Tech+Tools Budget

Looking down the line for your industry is one thing—being ready for that future is another. That’s why Greg Buckley stresses the importance of budgeting for the tools and equipment that will shape your business in the coming years. And you can build that budget through a few simple steps.
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Utilize Technology to Better Customer Service

Balancing technology and service experience is exactly why Ferman Auto has maintained a 77 percent six-month service retention rate and a 100 percent utilization of their online scheduling process. Here are the dealership's tips for utilizing technology to improve customer service.
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