Podcasts

Innovate: Recruiting Techs

Ben Pohl, graduate and automotive tutor at College of DePage in Illinois, shares his thoughts on what makes an effective tech program and what shop owners can do to attract a top quality tech. 


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Innovate: Feeding the Monster

On this week's Innovate episode of Ratchet+Wrench Radio, Laurie Guest, professional customer service expert, details the best way to add new and creative business ideas intended to boost customer satisfaction.   
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Grow: Become a Talent Magnet

On this month's Grow episode of Ratchet+Wrench Radio, Rick White, president and lead coach of 180Biz, shares his tips for improving shop culture in order to attract the best talent in the industry. 


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