Podcasts

Carmates Responds to Concerns Raised by Shop Owners

Carmates is a sort of online marketplace for automotive repair shops, similar to Openbay and RepairPal. And many shop operators have raised issues with companies that offer these kinds of services. Today on Ratchet+Wrench Radio, co-founders Raju Sagiraju and Surik Torosyan explain how Carmates works and address those concerns voiced by shop owners.
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Innovate: Making the Most of Digital Inspections

Digital inspections can streamline the courtesy inspection process and lead to improved efficiency and ARO—but how do you make a seamless transition into using the software? Dan Garlock, owner of Silver Lake Auto and Tire, is here to lay out everything you need to consider, from choosing the right software to making it part of the repair process to achieving a return on investment.
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How I Did It: Frank Leutz

Beyond building a $1.6 million operation, Frank is the host of Wrench Nation, is an industry consultant and coach, and runs a successful YouTube channel. Leutz details his career journey, how he grew Desert Car Care Chandler and how other shop owners can implement creative marketing tactics to improve their own operations.
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Grow: Build a Pipeline of Employees

In July’s edition of Ratchet+Wrench Radio’s Grow Podcast, host Rissy Sutherland revisits one of the major issues facing the industry today: the technician shortage. She and her guests tackle how shops can consistently recruit the industry's future talent.
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How I Did It: Jeff Matt

Jeff Matt owns the six-location Victory Auto Service & Glass operation in Minnesota. He details how he grew his network and offers advice for any shop owner looking to expand.
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