Podcasts

Innovate: A Top-Down Approach to Improving Efficiency

No two shops are the same, and various factors can determine a shop's efficiency numbers. However, there are universal tips that can improve one of the most crucial KPIs that determines profitability. In this episode of Ratchet+Wrench Radio, Andy Fiffick lays out how he builds his shops from the ground up for maximum efficiency.


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Grow: Fighting the Technician Shortage

In June’s Grow podcast, Rissy Sutherland speaks with two members of NASTF’s Road to Great Technicians board, Jill Saunders and Donny Seyfer, whose objective is to recruit new technicians, train them and communicate their findings to the industry.
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How I Did It: Brian Sump

This week, Ratchet+Wrench is launching the “How I Did It” series, where we look at some of the most successful shop owners throughout the industry, and the obstacles they overcame to take their business to the next level. Our first guest is Brian Sump, a former professional athlete who had no business experience prior to owning Denver-based Avalon Motorsports in 2007.
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Lead: The Basics of Branding

What do customers think of when they see your logo? In this week’s episode of the Lead podcast, Aaron Stokes discusses his thoughts on branding, and how you should represent your shop to the surrounding community.
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