Shop owner Brian Orsborn says you don't always have to acquire a competing business and move into its facility—sometimes all you need is its customers.

Shop owner John Bockman provided Ratchet+Wrench with examples of what an effective thank you card looks like, and how you can track its ROI.

In the February issue of Ratchet+Wrench, Chris Matson broke down how to properly track ROI on business investments with a simple spreadsheet, which you can download here.

Dave Mulcahy, director of a Small Business Development Center, has provided Ratchet+Wrench readers with a spreadsheet for tracking said stability. You can read his full story in the February issue, but for now, this speadsheet encompasses everything he says you should consider in order to run a profitable, financially healthy business.