Easy steps to solving a drop in your efficiency and productivity numbers

It’s no secret that technology has completely transformed the mechanical repair industry—and the automotive industry at large, as well. From tools and equipment to software, a dramatic shift in technology has both revamped how auto repair shops work and how they maintain relationships with customers and vendors alike.

Take a look at the past and future of the Automotive Service Association to see how industry events impacted the organization.

Seven tips for ensuring that your technicians can reach maximum efficiency

A guide to pricing service package items for maximum profit.

Three shop operators detail the books that have made a difference in their businesses.

How one shop owner made tire sales a profit center in his business

How to build value and drive traffic by dispelling consumer conceptions that auto repair is a commodity

The keys to determining if your technician can make a successful transition to the front counter

The former Honest-1 COO and industry icon shares how any shop can become a stronger leader

Garry Plimmer worked around his building constraints to achieve record numbers out of limited space

How to increase your prices and make more money without losing customers

A step-by-step guide for increasing your business’s footprint

After pouring his savings into buying a shop, 26-year-old Tyler Jensen had to find a way to gain his much older staff’s trust.

How to leverage online customer reviews for continued growth

How to take better pictures that accurately represent your business

Looking to turn around a poor closing ratio and truly get the most out of every job in the shop, Danny Wisian decided to reinvest in his staff and focus his efforts on the front office.

Six steps for turning failure into lessons for growth

Reprogram more vehicles with a next generation J2534 device

Sales expert Jim Pancero discusses how to tweak your selling process for the millennial generation