A former professional athlete, Brian Sump had never turned a wrench in a shop before starting Denver-based Avalon Motorsports in 2007. But in the years since, he has used his business acumen and a detailed, process-based management philosophy to grow the German-specialty shop into what a number of industry consultants consider to be one of the best repair facilities in the industry. In 2015, Sump opened Urban Autocare, his second facility in Denver.
The moment you begin to experience the thrill of victory is the moment you must step off of the podium and find another battle-weary contender who deserves to know what it’s like to cross the finish line as a winner, too.
Based on his time networking in the industry, Brian Sump has gathered some secrets to how large companies successfully retain talented workers. Here is one Fortune 500 company's five keys to employee retention.