The bottom line for reviews, according to author and speaker Corey Perlman, is that business owners should respond to all of them if possible.

An education session at SEMA360 examined the habits of highly successful digital marketers.

How the current situation could impact the future of the auto industry. 

While shop leaders might feel overwhelmed at times, it's important to maintain poise. 

A coalition of trade associations from aftermarket sectors like automotive repair, collision repair and quick lube have requested relief from lost business during the COVID-19 outbreak.

It's important to stay on top of the changing media platforms in order to stay relevant. 

The automated, artificial intelligence-based service from CallJoy represents a techy new option for shops' front offices.

The phone books are gone, but the "AAA" business names remain. Now the lawsuits have followed.

When it comes to your management style, don't just assume it's always going to be there. Put it down on paper and make it official.

Immigration and Customs Enforcement increased worksite investigations by more than 300 percent from 2017 to 2018.

Knowing how synthetic oils protect GDI engines better can present sales opportunities for techs.