Mitch Schneider discusses the industry identity crisis that leaves everyone wondering who they are and what to call themselves.

Sometimes, as a shop owner, you're blindsided by unexpected hurdles. Mitch Schneider divides those operators into two categories: those who are prepared, and those who aren't. Here's how to be part of the former category.

Mitch Schneider says there are four "D words" you must always keep in mind as a leader: desire, discipline, determination and drive. Here are tips for practicing them daily in your shop.