Greg Bunch is the founder of Aspen Auto Clinic, a five-shop operation out of Colorado, and the founder/CEO of Transformers Institute, a coaching and consulting company for the auto repair industry.
Greg Bunch, owner of Aspen Auto Care, explains why a poor customer experience is a much more significant threat to business than electric or self-driving vehicles.
Every shop has service bays, point-of-sale systems, and employees. Greg Bunch outlines the true assets that can pave the way for explosive growth in the years ahead.
