Brian Sump went from the inaugural cover of Ratchet+Wrench in 2012 to becoming a sought-after industry influencer. He shares what it takes to go from a good shop to a great shop by being deliberate and strategic.
Bret Robyck of NAPA Auto Parts and Margaret Pittelkow of AAA Automotive engage in a live Q&A session at the opening General Session at the 2022 NAPA Expo to discuss the future of the auto care industry.
For the past 10 years, Ratchet+Wrench has been the voice of the shop owner, providing insight, strategy, tips, and guidance to help shops grow and thrive in the exciting and ever-changing auto industry.
Visionary leaders are those people who can execute today while setting in motion the strategies of tomorrow. For shop owners, this boils down to knowing how your shop will succeed now and when you're no longer operating it.