They say words can’t hurt you—I’m not so sure.

Don’t let your business consume you. 

The people that you surround yourself with are your greatest asset. 

How to move forward from the coronavirus’ impact on business. 

When the perception of value diminishes, price becomes the focal point.

Commitment—not compliance—is the key to engaging employees  

When an employee speaks up at a meeting, don’t shut him or her down

The reason why your customers decide to buy may surprise you

Price vs. value can be a constant battle with customers

How to embrace the fight 

Customers checking your prices got you frustrated? Joe Marconi details the difference between product-driven businesses and auto repair.