How to find a way to say ‘yes’ to unscheduled customer appointments.

The industry is on a wild ride, but shop owners can navigate the ups and downs by doing the basics well.

Many service advisors struggle getting customers to commit to sales. Asking a few simple questions could go a long way in upping your closing ratio. 

John Foxworth wants to help people who need fast turnaround services to get them same-day.

People want speed and convenience only found in the digital space.

Why focusing on people first makes businesses better.