Items Tagged with 'Report'



CCI Drops Amid COVID-19

Mike Chung, director of market intelligence for the Auto Care Association, found that the Consumer Confidence Index (CCI) has dropped to 86.9 for April 2020, which is down by 34 percent from 130.7 in February 2020. This is officially the lowest level since 2014 and at a steeper rate than in the 2006-2008 timeframe.

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Report: 2020 Challenges for Shops and Techs

Shop owners and technicians say some of their biggest challenges are finding time for hands-on training, staying up-to-date with diagnostic advancements and vehicle technology and finding qualified and motivated technicians to work in the shop.

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