Items Tagged with 'Cox Automotive'

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Utilize Technology to Better Customer Service

Balancing technology and service experience is exactly why Ferman Auto has maintained a 77 percent six-month service retention rate and a 100 percent utilization of their online scheduling process. Here are the dealership's tips for utilizing technology to improve customer service.
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US Auto Sales See June Increase

Consumers bought about 2.1 percent more vehicles for the month than a year earlier, according to Cox Automotive analysts. The stronger-than-expected first half caused Cox Automotive to increase its full-year sales forecast from 16.7 million vehicles to 16.8 million.
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