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The Industry’s Image

Make a Great “Last” Impression

Complacency and Selfishness

Never Say Never

Get Educated Through Trade Associations

Cultivate a Family Feel

Shop View: Engle Automotive

How Franchises Assist in Opening a Shop

Set Your Own Industry Standards

How to Bring in Young Talent, and Build up Your Pipeline

Find Your Voice to Reach Customers

Breaking the Industry’s Image Problem

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