Carmates is a sort of online marketplace for automotive repair shops, similar to Openbay and RepairPal. And many shop operators have raised issues with companies that offer these kinds of services. Today on Ratchet+Wrench Radio, co-founders Raju Sagiraju and Surik Torosyan explain how Carmates works and address those concerns voiced by shop owners.
This news builds upon Openbay's plan to expand beyond its marketplace to offer subscription services (SaaS) to the auto care industry. Earlier this year, Openbay partnered with State Farm to spread its reach. The company has partnered with Allstate as well. Openbay also introduced a mobile app in June.
Vehicle owners go online via Openbay and choose or describe the service their vehicles need. Then, local repair shops in the Openbay network will review the service request and respond with quotes to complete the work.