Items Tagged with 'Auto Care'


The Cost of Saying ‘No’ to Customers

As a recent study noted, saying “no” to customers can cost auto repair shops around $23,000 in annual revenue. Matt Muilenburg, who conducted the study with his company Marchex, breaks down the study as he identifies the root of “negative” language and how can your shop effectively utilize more positive language.
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OTC Introduces Heavy-Duty Gear Puller

OTC has announced the new 6614 heavy duty gear puller that is now available in North America. The gear puller is stout enough for almost any heavy-duty application and includes a pair of metric bolts for most applications.
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Bridgestone to Secure 100 New OEM Approvals

Bridgestone expects to secure about 100 new OE fitments with European car companies this year, including several with run-flat versions of its popular performance tire lines. Bridgestone attributed its progress in building its OE business to a "tailoring approach."
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