The preliminary settlement resolves allegations against the defendants that they conspired to raise, fix, maintain, or stabilize prices, rig bids, and allocate markets and customers.
During the summit, Auto Care Association members from across the country will meet with their members of Congress to educate these key decision-makers on the independent aftermarket and its most critical policy priorities.
Managing workflow is a balancing act, but with enough foresight and strategization you can maximize throughput with any space. Here's your guide to doing just that.
As a recent study noted, saying “no” to customers can cost auto repair shops around $23,000 in annual revenue. Matt Muilenburg, who conducted the study with his company Marchex, breaks down the study as he identifies the root of “negative” language and how can your shop effectively utilize more positive language.
OTC has announced the new 6614 heavy duty gear puller that is now available in North America. The gear puller is stout enough for almost any heavy-duty application and includes a pair of metric bolts for most applications.
There is a growing list of artificial intelligence options for auto repair shops. From reaching drivers to completing repairs, here’s a breakdown of AI designed to streamline communication with customers.
