Being an innovator isn’t a curse, but a blessing, and both Bob Dupre and Sunil Patel’s successful operations are here to serve as inspiration—to cause a disruption. These are their principles for becoming an innovator
As your shop grows, it’s vital to implement a structured training program for your entire staff. On this month’s Grow podcast, Rissy Sutherland discusses how to effectively set this program up with Chris Chesney and Brad Pellman.
Eighty-five percent of the market bringing their vehicles in for service is women. The average auto professional spends so much time with men, they might struggle to relate with women. Here’s how Audra Fordin says to connect with female drivers.
Frank Leutz, president of Desert Car Care in Chandler, Ariz., joins Ratchet+Wrench Radio to discuss the importance of growing your own talent through an apprenticeship program, and how you can successfully attract young talent to your shop.