5 Reasons Customers Never Return April 9, 2019 Bob Cooper No Comments Although there are countless reasons for customers to never return to a shop, these five are not only the most common, but are also factors that can devastate a business.Read More
Profit Driven April 1, 2019 Joe Marconi No Comments Customers checking your prices got you frustrated?Read More
How to Price to Gain Customer Loyalty January 15, 2018 Noura Elmanssy One Comment How to price (and pay for) your technician’s time to best meet your customer demographics.Read More
Picking Perfect Prices December 1, 2012 No Comments Finding your shop’s Profit Index Factor number will help you set more accurate prices to make your business profitable.Read More
Giving Back September 1, 2012 Bryce Evans No Comments Three shop operators share how helping their communities led to business growth.Read More
Is Right to Repair hurting the image of independent shops? September 1, 2012 Bryce Evans No Comments While some feel the need for a law, others fear the ramifications of championing it.Read More
Calming the Comeback Customer June 29, 2012 Bryce Evans No Comments Five simple steps for comforting customers who return with problems after a repair.Read More
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