Determining Your Labor Rate October 25, 2019 Abby Patterson No Comments Two shop owners discuss how they found their ideal labor rate—without cutting costs.Read More
How to Perfect Each Portion of the Sales Cycle September 11, 2019 Nora Johnson No Comments A deep look into the strategies and processes that will aid in growing the three sections of every sales process.Read More
The Product-Driven Difference May 1, 2019 Joe Marconi No Comments Customers checking your prices got you frustrated? Joe Marconi details the difference between product-driven businesses and auto repair. Read More
5 Reasons Customers Never Return April 9, 2019 Bob Cooper No Comments Although there are countless reasons for customers to never return to a shop, these five are not only the most common, but are also factors that can devastate a business.Read More
When to be Flexible With Pricing October 2, 2018 Kelly Beaton No Comments If you hope to handle today’s frugal consumers, it helps to explain the value of your dealership’s certifications and your staff’s experience.Read More
How to Price to Gain Customer Loyalty January 15, 2018 Noura Elmanssy One Comment How to price (and pay for) your technician’s time to best meet your customer demographics.Read More
Picking Perfect Prices December 1, 2012 No Comments Finding your shop’s Profit Index Factor number will help you set more accurate prices to make your business profitable.Read More
Giving Back September 1, 2012 Bryce Evans No Comments Three shop operators share how helping their communities led to business growth.Read More
Is Right to Repair hurting the image of independent shops? September 1, 2012 Bryce Evans No Comments While some feel the need for a law, others fear the ramifications of championing it.Read More
