People First, Profit Will Follow February 4, 2020 Joe Marconi No Comments Focusing on your employees and customers is the best plan of attack for business success Read More
Feedback From The Trenches January 1, 2020 Joe Marconi No Comments When an employee speaks up at a meeting, don’t shut him or her downRead More
'Why Don't My Employees Do What I Ask?' December 3, 2019 Joe Marconi No Comments Commitment—not compliance—is the key to engaging employees Read More
Sell the Benefit November 1, 2019 Joe Marconi No Comments The reason why your customers decide to buy may surprise youRead More
All Work and No Play September 5, 2019 Joe Marconi One Comment Is it wise to take time away from your business?Read More
From the Heart July 1, 2019 Joe Marconi No Comments Can the “Amazon effect” ever compete with the independent repair shops? Read More
Warranty Woes May 8, 2019 Joe Marconi One Comment Would you negotiate your prices with an extended warranty company?Read More
Low Production is Not Your Technician’s Fault March 1, 2019 Joe Marconi No Comments If your overall production levels are low, that is the sole responsibility of management, says Joe Marconi. Read More
