Mike Chung, director of market intelligence for the Auto Care Association, found that the Consumer Confidence Index (CCI) has dropped to 86.9 for April 2020, which is down by 34 percent from 130.7 in February 2020. This is officially the lowest level since 2014 and at a steeper rate than in the 2006-2008 timeframe.
The Federal government has issued guidance to state and local governments to include the vehicle service and repair industry in the definition of essential services for the purposes of emergency orders that require non-essential businesses to close.
There are an estimated 879,000 technicians in the United States, with approximately 250,000 holding ASE certification. More than 2,000 technicians have earned the respected status of “World Class Technician” since its inception over 30 years ago.