Leading Automotive Magazine for Mechanical / Service Centers

Strategies and Inspiration for Auto Care Success

More News »Latest Auto Care News

VISION Announces 2014 Award Winners, New Event in Mexico

03/10/14 11:11 AM

DGE Releases Telematics Benchmarking Study

03/10/14 09:47 AM

TIA Denounces OSHA Injury and Illness Data Proposal

03/10/14 08:43 AM

ASA, Alliance Announce Inaugural OEM Technology & Innovation Expo at CARS

03/07/14 12:52 PM

CARS 2014 Expected to Double in Size

03/07/14 09:47 AM

AAPEX 2014 Booth Space Applications Due March 14

03/06/14 12:12 PM

MotoSKILL to Offer Money-back Guarantee for ASE Test Takers

03/06/14 12:04 PM

Safe Drive Systems Launches Anti-Collision Technology in U.S.

03/06/14 12:03 PM

Issue Archive »

Current Issue | March 2014

Archive »

Features

Track and Meet Your KPI Goals

How to hit—and exceed—the benchmarks for your shop’s two most important KPIs

Starting the First All-Women 20 Group

Looking to find their voice in the industry, a group of female shop leaders came together to create the first all-women 20 Group

CASE STUDY: Transitioning Into Leadership

Ben Burns jumped into an entirely new market when he purchased Downing Street Garage in Denver. And, thanks to a thorough business plan, the first-time shop owner made a seamless transition.

Toolbox: Make Money. Save Money. Work Smarter.

Archive » Education+Training
	Creating an In-Shop Training Program An in-shop training program can help keep your techs sharp
Archive » Tech+Tools
	Choosing the Right Scan Tool for Your Shop How choosing the right diagnostic scan tool can increase your shop’s profitability
Archive » Repair Life
	Four Generations of Family-Run Auto Repair Jim Ward, owner of Ward Service in Monrovia, Calif., remains true to his family-owned shop’s core values as the third-generation business evolves

Columns

Archive » Editor's Letter \| Jake Weyer
	The Value of Measurement Tracking performance is crucial for growth
Archive » Straight Talk \| Joe Marconi
	To Discount or Stand Out Is discount pricing hurting your bottom line?
Archive » The Bottom Line \| Mitch Schneider
	Losing Touch with Customers In an age of digital communication, it’s important not to lose sight of real relationships

Departments

Archive » Jump Start: News. Trends. Ideas. People.
	Facebook Now Impacts Shops’ Internet SEO Google’s latest search engine algorithm makes Facebook a must-use business tool for every shop
Archive » Shop View
	Autoscope Foreign Car Care Inside the service advisors’ offices at Autoscope Foreign Car Care in Dallas
Archive » Shop Advice
	Performing a SWOT Analysis Conducting a SWOT analysis helps shops develop strategic business plans for the future
Archive » The R+W Interview: Industry Q+A
	Assessing Telematics Technology Scott Luckett, CIO of the Automotive Aftermarket Industry Association, discusses current telematics technology and the potential impact on the industry
Archive » Hot Wheels
	One Fast Frog Jason Dale's 2002 Audi Allroad Quattro is anything but average