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    • Top Stories

    Contributed
    Columnists

    Silverstein: Unpacking the NASTF Static 

    R. Dutch Silverstein
    April 26, 2024
    What the crux of the matter is in a recent online uproar and what it means for shop owners.
    fstop123
    Operations

    The SOP: Hiring a Green Service Advisor

    Coralee Zueff
    April 25, 2024
    Coralee Zueff, service manager at Danica Motors, talks about the basics of hiring newbies in the front of the house.
    Contributed
    Podcasts

    Podcast: Meeting the Automotive Aftermarket's Most Pressing Needs

    Chris Jones
    April 24, 2024
    In this episode, Jay Woodall of Interstate Batteries (and AACF board member) talks about the good work of the charity and its benefit to shop owners.
    Contributed
    Columnists

    Broski: Is Your Shop a Joy or Dread for Customers?

    Victor Broski
    April 23, 2024
    Doing the little things and the trivial right goes a long way towards creating happier customers.