The Moneyball Playbook: Leveraging AI in Auto Service Sales
What if you could coach every service advisor like your top performer? Learn how AI is transforming sales strategies in auto repair—one conversation at a time.
In today’s competitive auto service market, success hinges on smarter, faster decision-making. Drawing inspiration from Moneyball, this discussion explores how artificial intelligence (AI) is reshaping sales strategies by turning everyday data into a competitive edge. Just as Moneyball used analytics to uncover undervalued talent, AI helps service managers go beyond gut instinct—analyzing real sales conversations to identify what’s working, what’s not, and how to improve.
In this session, you’ll learn how to:
Use AI to pinpoint what top-performing salespeople do differently
Analyze sales conversations to improve coaching and close rates
Leverage data to make more confident decisions and outpace the competition
Whether you're managing a single location or a multi-shop operation, AI gives you the tools to build a winning sales team—one insight at a time.
Speaker
Patrick Johnson
Head of Customer Experience
Rilla
Patrick Johnson is the Head of Customer Experience at Rilla, the leading speech analytics software for auto service salespeople. As the former Leprechaun of Notre Dame, Pat is obsessed with his audience. In turn, it made him a star customer success manager and an expert in bringing ROI to his auto service customers.
