Combating the Retirement Surge

With a generation of auto repair shop operators retiring, many will have to make an important choice on what to do with their business.

By Abby Patterson

Latest News

More Latest News

Stay Connected

Power your shop with real-time communication, and energize your team and your customers with Kukui Connect.

"The fact that Ratchet and Wrench features our industry leaders and what they have done to achieve success is always valuable information to our bottom line."

Bill Hill, Owner, Mighty Auto Pro, Medina, OH.

Running A Shop

The Vendor Benefit

It’s OK not to be an expert in everything—learn to ask for help

By Rissy Sutherland

How to Perfect Each Portion of the Sales Cycle

A deep look into the strategies and processes that will aid in growing the three sections of every sales process.

By Nora Johnson

A Community Focus

This shop owner values wellness and community above all else.

By Maraya King

Strengthening Relationships for a Fast Turnaround

How a shop manager continues to form relationships with both customers and vendors.

By Nora Johnson

Strengthen Your Customer Relationships Through Communication

A Virginia MSO operator shares how her shop uses text messages to strengthen communication between the business and its customers.

By Nora Johnson

Audio

Lead: The First Steps to Improving Your Shop

February 19, 2018

Grow: Inside the Indy Shop's Path to Success

January 29, 2018

More Audio

Buyer's Guide

Winner Hyundai

591 S. Dupont Highway Dover, DE 19901

Phone: 302-734-0444

Fax: 302-735-8491

Hyundai of Bedford

18300 Rockside Road Bedford, OH 44146

Phone: 800-322-4617

Fax: 440-703-3384

Baum Chevrolet Buick

810 W Van Buren St Clinton, IL 61727

Phone: 217-731-4580

Price Hyundai

2150 Seminole Trail Charlottesville, VA 22901

Phone: 434-220-5841

Shop Life

3 Tips on Being an Effective Leader

If you want to upgrade from being just a boss to your company’s visionary, Dave Toole has advice on how to make that a reality.

By Courtney Welu

The 5 Steps to Reprimanding an Employee

Discussing an issue with an employee is never easy—or pleasant—but going about it the right way can prevent that behavior from happening again

By Bob Cooper

A Community Focus

This shop owner values wellness and community above all else.

By Maraya King

Shop View: Interstate Auto Care

A virtual tour of a shop recognized for its newly remodeled waiting room.

By Nora Johnson

Shop View: Hunt Automotive

Take a virtual tour of a shop as unique as the exotic vehicles it repairs.

By Nora Johnson

Combating the Retirement Surge

Latest News

NAPA Wins PartsTech's Digital Innovation Award

Cloyes Earns AAPEX 2019 Best New Product Award

Prosecutors Demand Ford Focus, Fiesta Documents

Spiffy Acquires Your Location Lubrication

ASA Hires New Director of Membership

UAF Announces New Board, Trustees

Stay Connected

Running A Shop

The Vendor Benefit

How to Perfect Each Portion of the Sales Cycle

A Community Focus

Strengthening Relationships for a Fast Turnaround

Strengthen Your Customer Relationships Through Communication

The Blue Streak® Legacy Continues

Audio

Lead: The First Steps to Improving Your Shop

Grow: Inside the Indy Shop's Path to Success

Buyer's Guide

Winner Hyundai

Hyundai of Bedford

Baum Chevrolet Buick

Price Hyundai

Shop Life

3 Tips on Being an Effective Leader

The 5 Steps to Reprimanding an Employee

A Community Focus

Shop View: Interstate Auto Care

Shop View: Hunt Automotive

The Ratchet+Wrench Podcast

PREMIUM CONTENT FOR SUBSCRIBERS ONLY

Latest News

The Blue Streak® Legacy Continues

The Ratchet+Wrench Podcast

Follow Ratchet+Wrench