Win the Referral

4 keys to getting customers to recommend your business to friends and family

By Tess Collins

Latest News

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Prioritize for Profit

Commit to what you want to accomplish, and take actionable steps to make it so

"The fact that Ratchet and Wrench features our industry leaders and what they have done to achieve success is always valuable information to our bottom line."

Bill Hill, Owner, Mighty Auto Pro, Medina, OH.

Running A Shop

Establishing Yourself as a Leader

When Chad Shelton and Lauren Dennison took over their father's auto repair business, they wanted to make sure they made a name for themselves.

By Abby Patterson

The Vendor Benefit

It’s OK not to be an expert in everything—learn to ask for help

By Rissy Sutherland

How to Perfect Each Portion of the Sales Cycle

A deep look into the strategies and processes that will aid in growing the three sections of every sales process.

By Nora Johnson

A Community Focus

This shop owner values wellness and community above all else.

By Maraya King

Strengthening Relationships for a Fast Turnaround

How a shop manager continues to form relationships with both customers and vendors.

By Nora Johnson

OEC Data Bay Tech & Tools

By Advertiser Content

Audio

Lead: The First Steps to Improving Your Shop

February 19, 2018

Grow: Inside the Indy Shop's Path to Success

January 29, 2018

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Buyer's Guide

Huffines Chrysler Jeep Dodge Ram Plano

4500 W. Plano Pkwy Plano, TX 75093

Phone: 469-467-1699

Fax: 469-467-1655

Harrold Ford

1535 Howe Ave Sacramento, CA 95825

Phone: (855) 830-6957

Galpin Volvo

15500 Roscoe Blvd Van Nuys, CA 91406

Phone: (855) 341-3678

Mercedes-Benz of Beaverton

9275 SW Canyon Rd Portland, OR 97225

Phone: (866) 427-1611

Shop Life

3 Tips on Being an Effective Leader

If you want to upgrade from being just a boss to your company’s visionary, Dave Toole has advice on how to make that a reality.

By Courtney Welu

The 5 Steps to Reprimanding an Employee

Discussing an issue with an employee is never easy—or pleasant—but going about it the right way can prevent that behavior from happening again

By Bob Cooper

A Community Focus

This shop owner values wellness and community above all else.

By Maraya King

Shop View: Interstate Auto Care

A virtual tour of a shop recognized for its newly remodeled waiting room.

By Nora Johnson

Shop View: Hunt Automotive

Take a virtual tour of a shop as unique as the exotic vehicles it repairs.

By Nora Johnson

Win the Referral

Latest News

AutoVitals Announces Digital Shop Conference

Expiring ASE Certification Extended

COVID-19 Financial Assistance Programs

Penske Automotive Issues Hiring Freeze

Fuel Economy Rules Could Roll Back

$2 Trillion Stimulus Package Passed

Prioritize for Profit

Running A Shop

Establishing Yourself as a Leader

The Vendor Benefit

How to Perfect Each Portion of the Sales Cycle

A Community Focus

Strengthening Relationships for a Fast Turnaround

The Best Gets Better: NAPA Pushes Adaptive One Brake Pad Technology Even Further

OEC Data Bay Tech & Tools

Audio

Lead: The First Steps to Improving Your Shop

Grow: Inside the Indy Shop's Path to Success

Buyer's Guide

Huffines Chrysler Jeep Dodge Ram Plano

Harrold Ford

Galpin Volvo

Mercedes-Benz of Beaverton

Shop Life

3 Tips on Being an Effective Leader

The 5 Steps to Reprimanding an Employee

A Community Focus

Shop View: Interstate Auto Care

Shop View: Hunt Automotive

The Ratchet+Wrench Podcast

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Latest News

The Best Gets Better: NAPA Pushes Adaptive One Brake Pad Technology Even Further

The Ratchet+Wrench Podcast

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