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Learning Resources

Sponsored
To stay relevant in the automotive industry, technicians must focus on the latest trends in technology. The tool purchasing habits of automotive technicians depend on industry...
Sept. 1, 2026
Sponsored
New data reveals how automotive repair technology adoption, from AI to ADAS and EV services, is reshaping independent shops.
April 20, 2026
Sponsored
Nearly half of independent shops offer ADAS services—but most lack the processes, training, and confidence to deliver them consistently or profitably. Join industry experts as...
April 21, 2026
Sponsored
Finding and keeping qualified technicians is one of the biggest challenges facing today’s auto repair shops, but it doesn’t have to be this hard. Our guide...
March 3, 2026

Podcasts

Bill Snow
Bill Snow
Ratchet + Wrench Radio
Bill Snow of Rad Air explains why good intentions can create confusion, burnout, and turnover—and what shop owners should say instead.
Aug. 26, 2026
United Recycler's Group
Kristi Werner
Ratchet + Wrench Radio
URG CEO Kristi Werner explains how a new digital marketplace can help repair shops reduce costs, improve cycle times, and access quality OEM recycled parts with confidence.
Aug. 19, 2026
Great Water 360
Scott Anderson
Ratchet + Wrench Radio
Scott Anderson of GreatWater 360 Auto Care discusses the personal realities of selling a business, preparing for life after ownership, and why the emotional side of succession...
Aug. 12, 2026
Blaire O'Neal
Blaire O'Neal
Ratchet + Wrench Radio
Dr. Blaire O'Neal unpacks why more vehicles are being declared total losses, how rising repair costs and parts pricing are reshaping the collision industry, and what it means ...
Aug. 5, 2026

Videos

Larry Tuttle, Brian LaCroix, Jake Sorenson, and Jaime Angell join moderator Chris Messer to tackle the technician pipeline gap at ASE's ITC.
July 30, 2026
Sponsored
Estimating bottlenecks slowing you down? Learn how OneFlow Estimator + Inspections connects workflows to help shops build estimates faster.
June 4, 2026
Sponsored
Finding and keeping skilled technicians is one of the biggest challenges facing repair shops today, and the most successful operations take a proactive approach. In this Tech ...
April 16, 2026
Sponsored
Great customer service goes beyond fixing vehicles; it’s about building trust and long-term loyalty. This Tech Tip Short explores customer service best practices for auto...
Feb. 12, 2026

Shop Life

What the 2026 Benchmark Report reveals about where you do business.
Aug. 27, 2026
The wholesale distributor's chief executive discusses how aerial delivery, in-house drivers, and real-time tracking are reshaping the final mile for auto repair shops.
Aug. 25, 2026
Worldpac's chief commercial officer talks technician productivity, the industry's $30 billion deferred-maintenance problem, and where shop owners should invest next as vehicles...
Aug. 25, 2026
Katie French
Katie French
How intentional leadership during your busiest months prevents small problems from becoming major operational setbacks.
Aug. 25, 2026

Columnists

What a stay in the hospital taught me about running an auto shop.
Aug. 24, 2026
A1 Automotive
Kendall Warnock
Understanding the strengths, challenges, and impact of today's most common leadership approaches.
Aug. 21, 2026
The Institute
Cecil Bullard
How better processes—not better technicians— drive shop efficiency.
Aug. 18, 2026
The difference between average and exceptional shops isn't knowing the playbook—it's how they execute it.
Aug. 17, 2026

Operations

How “business as usual” could be holding your shop back.
July 3, 2026
Emme Osmonson
RW Industry Survey
This year’s report introduces new data on ADAS readiness, EV service, AI adoption, apprenticeship programs, and diagnostic profitability.
June 29, 2026
Randy Modos, president and co-founder of PayJunction, explains how shops that adopt integrated, user-friendly payment solutions can enhance customer satisfaction, increase repair...
June 23, 2026
Nearly 700 shops across the U.S. weighed in on what technicians need out of a career, what’s holding consumers back, and what the parts ordering process looks like for the average...
June 5, 2026

Leadership

Craig O'Neill shares practical strategies to conquer the fear of public speaking and connect with any audience, large or small.
Aug. 28, 2026
Hours behind the wheel of shop ownership.
July 7, 2026
Brian Moak found a way to make a bigger difference by doing something he never imagined—being acquired.
June 8, 2026
After 20 years helping build Autoshop Solutions from the ground up, Margaret Palango steps away as CEO—confident the team and culture she nurtured will carry the company forward...
March 24, 2026

Sales+Marketing

From free tea and pizza to candles and scratch-offs, Sasha Holley built The Shop Georgia’s brand by connecting with her community long before customers ever needed a repair.
July 27, 2026
Done right, a full rebrand can transform a shop. Two owners share the lessons they learned from their shop overhauls that helped build lasting brands.
April 30, 2026
The secret to relieving stress and adding to your bottom line could be as simple as opening your CRM.
Oct. 2, 2025
From TikTok stardom to YouTube success, this Georgia-based father-son shop demonstrates how authentic content builds trust from viewers and customers worldwide.
June 26, 2025