How to Adapt to Millennial Customers

As this highly discussed generation continues to increase its buying power, the priority to cater to them will be important for any business.

By Paul Hodowanic

Latest News

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Inside the Consumer Mind with UpSwell

A data-driven look at how consumers choose their repair shop, and how you can take advantage of the information to make marketing decisions.

"The fact that Ratchet and Wrench features our industry leaders and what they have done to achieve success is always valuable information to our bottom line."

Bill Hill, Owner, Mighty Auto Pro, Medina, OH.

Running A Shop

Increase Your Labor Sales

These are the first places you should look to bump up labor sales

By Abby Patterson

Could A Specialty Be Your Next Profit Center?

A new specialty could be a new avenue for profit—but it's also a big step. These factors can help determine if you're ready to take the plunge.

By Megan Gosch

Keeping Processing Fees in Check

Key considerations to take into account when reining in credit card costs.

By Megan Gosch

Considering the Co-brand

With plenty of ways to partner these days, two shops share the key factors in their decision to co-brand or go solo.

By Megan Gosch

Protecting Your Shop Data

How to prepare for data liability issues that could be on the horizon

By Megan Gosch

Audio

Lead: The First Steps to Improving Your Shop

February 19, 2018

Grow: Inside the Indy Shop's Path to Success

January 29, 2018

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Buyer's Guide

Patterson Chrysler Dodge Jeep Ram

3120 S SW Loop 323 Tyler, TX 75701

Phone: 903-561-2404

Vic Bailey Honda

500 E Daniel Morgan Ave Spartanburg, SC 29302

Phone: 864-345-7897

John Hinderer Honda

1515 Hebron Rd Heath, OH 43056

Phone: 844-825-1105

Fremont Ford Sheridan

1658 Coffeen Ave Sheridan, WY 82801

Phone: 307-206-2956

Shop Life

Gear Up For Growth

When it comes to building your business, timing is everything.

By Aaron Stokes

The Future is in Our Hands

As independent shop owners, we have a responsibility to help build tomorrow’s workforce.

By Joe Marconi

Scratching the Niche?

As business continues to become more complicated, simplicity becomes the key

By Bryce Evans

Becoming A Shop Hero

With years of industry experience, Danae Prado has become an in-house guide, setting the shop on the course for success.

By Abby Patterson

Shop View: Metropolitan Garage

Commitment to a community-focused mission makes this shop a local hub.

By Megan Gosch

How to Adapt to Millennial Customers

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