| | | | | | | | NFL coach Jimmy Johnson knew leadership throughout a team is necessary for success. Here’s how his philosophy can help your shop. |
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| | | | | | Most of us didn't learn talent scouting in a class, we learned it at recess. |
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| | According to the 2024 Ratchet+Wrench Industry Survey Report, auto repair shop owners have five defined pay plans for technicians |
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| | Automotive Maintenance and Repair Association President Jeffrey Cox goes in-depth on the organization working to bolster customers’ confidence in repair shops. |
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| | From friendly service to hosting events for the whole family, Shadetree’s a community staple. |
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| | Often, culture is defined by activities, perks, and an occasional free lunch, but that's not culture. True culture is about connection. |
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| | | | | | After recovering from addiction, Tim Ellison became a second-time shop owner with a mission to help others struggling. |
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| | AJ Nealy has streamlined customer interactions at all five of his locations. |
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| | Learning to be proactive can help you stay relevant when times, people, and technology change. |
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| | Every auto repair shop owner talks about offering transparent service, but is that just another marketing term? |
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| | | | | | Sponsored | | From Ratchetandwrench.com In 2024, we're completely reimagining the event to provide more unique content from top speakers, powerful new networking, and business development opportunities at an all-new venue at one of Orlando's top destinations. |
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| | | | | | In this episode, Kendall Warnock, owner of A1 Automotive in Lincoln, Nebraska, talks about how the right approach to comebacks can turn upset customers into raving fans. |
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| | NACAT President Drew Barnes and Business Manager Heather Sebben talk about the role the organization plays in the automotive industry. |
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| | Does Gen Z get unfairly typecast in the workplace? Sara Fraser thinks so. Today, she talks about five traits that make Gen Z amongst the most attractive hires in the marketplace. |
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| | In this episode, Maryann Croce, founder of Small Biz Vantage, shares why shop owners struggle to get out of the daily grind of business and how to fix it. |
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| | A rundown of what was said, what we learned, and what industry professionals, including auto repair shop owners and their team members, were saying about STX 2024. |
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Your June 2024 issue of Ratchet+Wrench is now available online. View >>
SUBSCRIBE to more leading edge content from our digital edition! |
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