Miguel Narvaez, MN Photo Studios.
Brian Moak
How Brian Moak transformed his family auto shop into a successful, people-centric business, leading to a strategic acquisition by Telle Tire.
Drazen
adobestock_378511875
Dutch Silverstein
columnistssilverstein
Kendall Warnock
Kendall Warnock
columnistssaeli

Career Center

Sign up for our eNewsletters
Get the latest news and updates

Learning Resources

web_size_crop_pngautosupervisoratacarworkshop_chec
Sponsored
Stay top-of-mind with customers by mastering the multi-channel strategies that boost engagement, retention, and revenue. In this webinar, you’ll learn how to time your messages...
Feb. 19, 2026
repair_info_top_tips_thumbnail
Sponsored
Precision, speed, and trust serve as the foundation for efficient and profitable shop operations, especially as vehicles become more complex. Our guide, Digital Tools to Drive...
Dec. 10, 2025
adobestock_1283740098
Sponsored
Today’s customers move from search to purchase faster than ever, often using AI tools to find quick answers. This session shows how shops can use marketing at every step—from ...
Dec. 9, 2025
15_mechanicluxurycar
Sponsored
Tired of clunky parts ordering? Discover where procurement is headed and how top shops are staying ahead. Get insights from 700+ shops and walk away with strategies to streamline...
Nov. 20, 2025

Podcasts

Katie French
katie_french_hero
How the 2025 AAPEX Service Advisor of the Year is bringing fresh perspective—and hard-earned insight—to readers.
Jan. 7, 2026
mike_coley
How ASE Foundation standards are shaping tomorrow's technicians
Dec. 31, 2025
steve_lockwood_
Mountain State Fire Protection’s Steve Lockwood breaks down the modern fire threats facing today’s auto shops—and the simple steps that can prevent catastrophe.
Dec. 24, 2025
keith_crerar
Repairify’s Keith Crerar on AI, ADAS, and the Skills Shortage Reshaping Auto Repair
Dec. 17, 2025

Videos

The Shift to R-1234yf: Compliance, Safety & Service Simplified
Sponsored
Now in over 125 million vehicles across U.S. roads, R-1234yf is the OEM-approved, EPA SNAP-compliant refrigerant that’s changing the game. Backed by Section 609 certification ...
Jan. 13, 2026
Connect Your Shop’s Workflow to Eliminate Delays and Drive Profit
Sponsored
See how digital communication, connected workflows, and real-time updates can help your shop work faster, smarter, and more profitably in this video.
Jan. 5, 2026
RW_QC_Ford_MattPatterson
Sponsored
In this QuickChat with Ratchet+Wrench, Matt Patterson, Parts Operations Manager with Ford Motor Company, shares why Ford and Motorcraft® powertrain assemblies are the go-...
Sept. 26, 2025
RW_QC_AAPEX
In this QuickChat, Chris Jones, editorial director of Ratchet+Wrench, speaks with Bogi Lateiner, master mechanic, educator and entrepreneur, to highlight the incredible opportunities...
Sept. 23, 2025

Shop Life

Ashley Jo Bloom
Ashley Jo Bloom
With a path that extends from reading repair manuals to managing a thriving auto shop, Ashley Jo Bloom highlights her dedication, expertise, and commitment to community and industry...
Jan. 6, 2026
Greg Bunch
Greg Bunch
Redesigning the way decisions are made, standards are enforced, and leadership is expressed
Jan. 5, 2026
Lola Schmidt
Lola Schmidt
Sometimes it’s OK to say it to protect your business and your brand.
Jan. 1, 2026
Dutch Silverstein
columnistssilverstein
The right way to handle a misdiagnosis that leads to unnecessary repairs.
Dec. 26, 2025

Columnists

rw_columnist_josh_parnell
How viewing failures as growth opportunities, staying curious, and seeking guidance can lead to greater influence and success.
Dec. 23, 2025
rw_columnistshayes
The Difference Between Hoping You Get There and Actually Arriving
Dec. 19, 2025
rw_columnistsbroski
How routine interactions between service advisors and customers can influence customer satisfaction and retention.
Dec. 18, 2025
columnistssaeli
Future-focused auto repair shops will integrate digital tools, hands-on coaching, and soft skills development into their training programs, fostering skilled, adaptable, and customer...
Dec. 15, 2025

Operations

tong2530
adobestock_583518305
Life availability is key in understand capacity.
Jan. 6, 2026
ap6
A look at how skilled technicians identify vehicle opportunities and how their front of house counterparts convert those into sales.
Oct. 30, 2025
AdobeStock_1665418645
adobestock_1665418645
Stephane Grabina, president of Excluservice, tells how he handled the process and shares advice for others.
Oct. 21, 2025
billtster - stock.adobe.com
adobe_stock_606174801
Highlighting the balance between maximizing revenue and maintaining workflow
Oct. 7, 2025

Leadership

izusek
gettyimages1312472471
The key to making your one-on-ones impactful.
Jan. 2, 2026
Matthew Ng
gettyimages1490550112
Create a supportive environment that aligns with today's workforce values.
Dec. 29, 2025
Tongpool
adobestock_521919187_resize
How you lead creates a culture among your employees.
Dec. 2, 2025
welcome
Whether it’s a change in logo, owners, or procedures, adjustments and modifications can be tricky. Here’s how one operator mastered them.
Sept. 12, 2025

Sales+Marketing

jj_1600x900
The secret to relieving stress and adding to your bottom line could be as simple as opening your CRM.
Oct. 2, 2025
mastering_marketing1
From TikTok stardom to YouTube success, this Georgia-based father-son shop demonstrates how authentic content builds trust from viewers and customers worldwide.
June 26, 2025
aj_30th_mayor
A strong auto repair brand is the steppingstone into multi-store ownership and a way to reach a entire generation of new potential customers.
Feb. 14, 2025
iphone11promockupfeaturingawomanholdingherphone212
Integrating digital and physical marketing tools can help shops reach more customers.
Jan. 16, 2025