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Columns
Silverstein: It's Time to Revisit Licensing
R. Dutch Silverstein
June 12, 2025
A look at why effective regulations in the auto care industry elevate the level of quality, service, and accountability among shops.
Columns
Callahan: 4 Tools That Keep Customers Coming Back
Kathleen Callahan
June 10, 2025
Increase customer loyalty by putting these systems to work at your shop.
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Shop Customers
3 Common Customer Objections (and How to Overcome Them)
Alison Johnson
June 9, 2025
Understanding the needs of your customer can turn nos into yeses.
Chris Jones
Running a Shop
Making a Case for ADAS
Chris Jones
June 6, 2025
Aside from consumer safety, ADAS calibrations open the door to a significant annual profit center for auto repair shops.
Latest News
Latest News
ARI-HETRA Launches Mobile Alignment Solution
Ratchet+Wrench Staff Reporters
June 13, 2025
Latest News
Rob Pietrowsky to Speak at Ratchet+Wrench Management Conference
Ratchet+Wrench Staff Reporters
June 13, 2025
Latest News
GM Patents Emergency Exhaust System for Electric Vehicles
Ratchet+Wrench Staff Reporters
June 12, 2025
Latest News
Nissan, Stellantis Automotive Supplier Marelli Files for Bankruptcy, Citing Tariffs
Ratchet+Wrench Staff Reporters
June 12, 2025
Latest News
TechForce Foundation to Present Techs Rock Awards Live at 2025 SEMA Show
Ratchet+Wrench Staff Reporters
June 11, 2025
Latest News
Ben Hardin to Speak at Ratchet+Wrench Management Conference
Ratchet+Wrench Staff Reporters
June 11, 2025
Running a Shop
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Content
Sponsored
Navigating High-Speed Industrial Door Installations: Top Nebraska Companies for the Auto Industry
June 1, 2025
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Shop Customers
Secrets to Selling the Big Jobs
Tess Owings
May 23, 2025
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Operations
Numbers: The Impact of Tariffs
IMR Endeavor Business Intelligence
May 16, 2025
Running a Shop
Casting a Bigger Net
Ivan Rioja-Scott
April 30, 2025
Multimedia
Podcasts
Podcast: ADAS Readiness in Today's Shop
Chris Jones
June 11, 2025
Sponsored
Content
Webinars
Thrive in any Economy with Effective Auto Shop Marketing
June 25, 2025
Podcasts
Podcast: How Your Mental Health Affects Your Business Decisions
Chris Jones
June 4, 2025
Podcasts
Podcast: Turning Around a Failing Shop and Executing a Plan for Growth
Ivan Rioja-Scott
May 29, 2025
Podcasts
Podcast: How to Increase Customer Loyalty
Ivan Rioja-Scott
May 21, 2025
Podcasts
Podcast: It's Not What You Say, It's How You Say It w/Kathleen Callahan
Ivan Rioja-Scott
May 14, 2025
Podcasts
Podcast: Don't Treat Your Vendor That Way
Ivan Rioja-Scott
May 7, 2025
Shop Life
Shop Life
Q&A: Insights from NAPA’s Jamie Walton
Emily Kline
June 5, 2025
Shop Life
Pioneering the Future
Emily Kline
May 15, 2025
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Shop Life
4 Ways to Make Sure Your Local Trust Follows You to a New Shop Location
Leona Scott
April 28, 2025
Shop Life
Breaking Barriers in the Automotive Industry
Emily Kline
April 25, 2025
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Home
Numbers: Technician Efficiency
Ivan Rioja-Scott
Nov. 15, 2024
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Home
Preparing for the Electric Vehicle Consumer
Kacey Frederick
Oct. 17, 2024
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Home
Numbers: What Employee Benefits Are You Offering?
Ivan Rioja-Scott
Oct. 10, 2024
Columnists
Columnists
Rioja-Scott: Ready, Set, Go!
Ivan Rioja-Scott
Oct. 4, 2024
Columnists
Hayes: Want to Raise Your Labor Rates? Offer World-Class Service
Todd Hayes
Sept. 30, 2024
Contributed
Columns
Dutch: Retirement is Easy They Said, and They Were Lying
R. Dutch Silverstein
Sept. 17, 2024
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June 2025
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