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Learning Resources

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Sponsored
Discover how to confidently diagnose, repair, and calibrate today’s most advanced driver assistance systems with this essential guide to ADAS.
Sept. 9, 2025
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Sponsored
“Do it for me” (DIFM) consumers rely on automotive repair shops to provide efficient and effective repairs within their budgets. DIFM consumers are increasingly conscious...
Sept. 8, 2025
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Sponsored
Equipment investments are critical to driving efficiency, profitability and growth, and shop owners need to make every dollar count. This guide, Top Tips: Strategic Buying Strategies...
Aug. 28, 2025
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Sponsored
It’s not a secret that the automotive industry is in the process of replacing an aging and rapidly retiring workforce. This has caused automotive shop owners to evolve their...
Aug. 27, 2025

Podcasts

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Ratchet+Wrench Management Conference keynote Kinja Dixon shares how seeing himself in a photo revolutionized his entire existence.
Sept. 4, 2025
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In this episode, Mike Jones talks about what it takes to be a person who follows up and follows through in a business setting.
Aug. 29, 2025
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Glenn Piccolo of Adams Automotive talks about how the auto hospitality model can transform your shop and help you to retain more customers.
Aug. 27, 2025
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In a sneak preview of his lunch keynote for the 2025 Ratchet+Wrench Management Conference, Rob Pietrowski, VP Research at IMR/Endeavor Business Intelligence, reveals shocking ...
Aug. 20, 2025

Videos

Ratchet Wrench: MWACA April Quick Chat
Sponsored
Learn more about the 2025 VISION Hi-Tech Training & Expo and the importance of continuing education in the industry.
May 5, 2025
Modern Automotive Battery Technology
Explore the cutting-edge developments in automotive battery technology with Erik Screeden and Dan Autey, providing essential guidance for industry professionals.
April 29, 2025
Solutions that drive results
Sponsored
Partnering with Valvoline™ is about more than using any number of products from our comprehensive portfolio in your shop. It’s about helping your business thrive.
March 13, 2025
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Connor Tracy of KUKUI sits down with Matt Hudson of Ratchet + Wrench to discuss how shops can use marketing, software, and automation to retain customers amid fierce competition...
Oct. 17, 2023

Shop Life

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Creating your shop’s image will help to identify the customers you want to align with. Help your brand come to life by offering details on how it came to be in the first place...
Sept. 9, 2025
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Discover why technician retention is the number one growth driver for auto repair shops in 2026. Learn the true cost of turnover and how multi-location shops are winning with ...
Sept. 8, 2025
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Taking care of your employees goes beyond the shop floor. Don't ignore the signs of addiction.
Sept. 5, 2025
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Take time to treat team members with respect and watch it pay dividends in your working relationship.
Sept. 4, 2025

Columnists

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Three traits seem to emerge that separate winners from the rest. See how you measure up.
Aug. 29, 2025
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I’m not suggesting you abandon everything you’ve ever learned and track down Jason Bourne to be your next service manager—I’m talking about identifying someone who is coachable...
Aug. 29, 2025
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In his August column, Demarest reveals how to maximize business sale profits through proper planning.
Aug. 27, 2025
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Every person in your shop has a ceiling. For some, it's skills based. For others, it’s willpower, motivation, or discipline. Your job as a leader isn’t to wish people into greatness...
Aug. 25, 2025

Operations

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Bill Brusard of JB Auto CARE added weekend hours and now breaks even a week earlier each month while winning customers for life.
Aug. 19, 2025
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Matt Lachowitzer shares how he plans, budgets, and buys the right big-ticket equipment to keep 10 shops running smoothly.
July 22, 2025
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How Shadetree Automotive's Tom Lambert revived a struggling shop he acquired and made it profitable.
July 14, 2025
Ralf Hahn
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In which areas have artificial intelligence tools been useful in shops?
July 10, 2025

Leadership

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Every shop leader has blind spots. Here’s how Chris Cloutier and Bruce Howes discovered theirs—and what they did to grow from them.
Aug. 8, 2025
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A look at the roles auto repair shop owners filled before leaping into entrepreneurship.
Aug. 6, 2025
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Greg Bunch of Transformers Institute shares how to build a plan for continuous improvement—even when your schedule is packed.
July 17, 2025
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American Pride Automotive has a robust system within its shop to help keep its employees motivated and constantly advancing their role within the company.
April 29, 2025

Sales+Marketing

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From TikTok stardom to YouTube success, this Georgia-based father-son shop demonstrates how authentic content builds trust from viewers and customers worldwide.
June 26, 2025
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A strong auto repair brand is the steppingstone into multi-store ownership and a way to reach a entire generation of new potential customers.
Feb. 14, 2025
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Integrating digital and physical marketing tools can help shops reach more customers.
Jan. 16, 2025
Fascinadora
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How this Ohio auto repair shop delivers exceptional customer service with unique hand-crafted leave behinds.
Aug. 19, 2024