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    Dutch Silverstein
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    Columns

    Silverstein: It's Time to Revisit Licensing

    R. Dutch Silverstein
    June 12, 2025
    A look at why effective regulations in the auto care industry elevate the level of quality, service, and accountability among shops.
    66ec969ba1ff2221f780560fcolumnistscallahan
    Columns

    Callahan: 4 Tools That Keep Customers Coming Back

    Kathleen Callahan
    June 10, 2025
    Increase customer loyalty by putting these systems to work at your shop.
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    objections
    Shop Customers

    3 Common Customer Objections (and How to Overcome Them)

    Alison Johnson
    June 9, 2025
    Understanding the needs of your customer can turn nos into yeses.
    Chris Jones
    adas
    Running a Shop

    Making a Case for ADAS

    Chris Jones
    June 6, 2025
    Aside from consumer safety, ADAS calibrations open the door to a significant annual profit center for auto repair shops.

    Latest News

    Latest News

    ARI-HETRA Launches Mobile Alignment Solution

    Ratchet+Wrench Staff Reporters
    June 13, 2025
    Latest News

    Rob Pietrowsky to Speak at Ratchet+Wrench Management Conference

    Ratchet+Wrench Staff Reporters
    June 13, 2025
    Latest News

    GM Patents Emergency Exhaust System for Electric Vehicles

    Ratchet+Wrench Staff Reporters
    June 12, 2025
    Latest News

    Nissan, Stellantis Automotive Supplier Marelli Files for Bankruptcy, Citing Tariffs

    Ratchet+Wrench Staff Reporters
    June 12, 2025
    Latest News

    TechForce Foundation to Present Techs Rock Awards Live at 2025 SEMA Show

    Ratchet+Wrench Staff Reporters
    June 11, 2025
    Latest News

    Ben Hardin to Speak at Ratchet+Wrench Management Conference

    Ratchet+Wrench Staff Reporters
    June 11, 2025

    Running a Shop

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    Sponsored Content
    Sponsored

    Navigating High-Speed Industrial Door Installations: Top Nebraska Companies for the Auto Industry

    June 1, 2025

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    Shop Customers

    Secrets to Selling the Big Jobs

    Tess Owings
    May 23, 2025
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    Operations

    Numbers: The Impact of Tariffs

    IMR Endeavor Business Intelligence
    May 16, 2025
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    Running a Shop

    Casting a Bigger Net

    Ivan Rioja-Scott
    April 30, 2025

    Multimedia

    Steve Dawson Hunter Engineering
    Podcasts

    Podcast: ADAS Readiness in Today's Shop

    Chris Jones
    June 11, 2025

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    Sponsored Content
    Webinars

    Thrive in any Economy with Effective Auto Shop Marketing

    June 25, 2025
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    Podcasts

    Podcast: How Your Mental Health Affects Your Business Decisions

    Chris Jones
    June 4, 2025
    rw_radio_brian_moak
    Podcasts

    Podcast: Turning Around a Failing Shop and Executing a Plan for Growth

    Ivan Rioja-Scott
    May 29, 2025

    jimmy_jones
    Podcasts

    Podcast: How to Increase Customer Loyalty

    Ivan Rioja-Scott
    May 21, 2025
    rw_radio_callahan
    Podcasts

    Podcast: It's Not What You Say, It's How You Say It w/Kathleen Callahan

    Ivan Rioja-Scott
    May 14, 2025
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    Podcasts

    Podcast: Don't Treat Your Vendor That Way

    Ivan Rioja-Scott
    May 7, 2025

    Shop Life

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    Shop Life

    Q&A: Insights from NAPA’s Jamie Walton

    Emily Kline
    June 5, 2025

    jason_rainey
    Shop Life

    Pioneering the Future

    Emily Kline
    May 15, 2025
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    Shop Life

    4 Ways to Make Sure Your Local Trust Follows You to a New Shop Location

    Leona Scott
    April 28, 2025
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    Shop Life

    Breaking Barriers in the Automotive Industry

    Emily Kline
    April 25, 2025

    iStock / Getty Images Plus Rawpixel
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    Home

    Numbers: Technician Efficiency

    Ivan Rioja-Scott
    Nov. 15, 2024
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    Home

    Preparing for the Electric Vehicle Consumer

    Kacey Frederick
    Oct. 17, 2024
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    Home

    Numbers: What Employee Benefits Are You Offering?

    Ivan Rioja-Scott
    Oct. 10, 2024

    Columnists

    Former Ratchet+Wrench Editor-in-Chief, Ivan Rioja-Scott.
    Columnists

    Rioja-Scott: Ready, Set, Go!

    Ivan Rioja-Scott
    Oct. 4, 2024
    hayes
    Columnists

    Hayes: Want to Raise Your Labor Rates? Offer World-Class Service

    Todd Hayes
    Sept. 30, 2024
    Contributed
    columnistssilverstein
    Columns

    Dutch: Retirement is Easy They Said, and They Were Lying

    R. Dutch Silverstein
    Sept. 17, 2024

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