Top Stories

aj_30th_mayor
Home

Trust Builds a Brand

Feb. 14, 2025
A strong auto repair brand is the steppingstone into multi-store ownership and a way to reach a entire generation of new potential customers.
rw_radio__editor_ecclesia_
Podcasts

Podcast: Editor Ecclesia w/Chris Jones & Ivan Rioja-Scott: AI, Tariffs, RWMC & More

Feb. 13, 2025
Ratchet+Wrench Radio features, for the first time, Chris Jones and Ivan Rioja-Scott in the Editor Ecclesia, a series about the industry at-large.
20230417_183629_1
Shop Views

Shop View: Ken’s Automotive

Feb. 12, 2025
Winter has been cold in Massachusetts—but Ken’s Automotive has provided a warm place for customers to wait on their vehicles
from_the_edtors_desk_online
Editor's Letter

Editor's Desk: Employee Happiness

Feb. 11, 2025
Some KPIs are simple numerical statistics, but the ones that are not can really influence employee satisfaction.