| | | | | | | | Linda Sosebee, the 2024 Ratchet+Wrench VISION Cover Contest Winner, and her staff talk about how the shop came together following three tragic deaths that rocked the shop. |
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| | | | | | Is it time to improve industry professionalism by modernizing its naming conventions? |
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| | Carm Capriotto discusses his recent declaration, ‘The Rise of the Mechanical and Technology Specialist,’ and the vision he has to promote professionalism in the repair industry. |
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| | A look at annual revenue as reported by auto repair shop owners in the 2024 Ratchet+Wrench Industry Survey |
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| | A closer look inside Martin Woods' customer-centric Michigan shop |
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| | Every auto repair shop owner wants a productive shop floor, but these three thieves of time could be slowing your team down. |
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| | | | | | How two auto repair shops are proactively readying their teams for the loss of tenured techs. |
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| | How American Pride Automotive turned around an acquired shop’s subpar reputation |
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| | Sales goals are essential, but execution is even more important. |
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| | | | | | Sponsored | | From Ratchetandwrench.com In 2024, we're completely reimagining the event to provide more unique content from top speakers, powerful new networking, and business development opportunities at an all-new venue at one of Orlando's top destinations. |
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| | | | | | Karim Morsli of Winkler Automotive talks about what servant leadership is, how and why it works, the value of being selfless, and the lasting impact it has on people. |
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| | When conflicts arise amongst team members, these are the ways a shop owner can help restore peace within the shop. |
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| | In this episode, Epicor's Tim Hardin discusses whether predictive maintenance is a better model than the traditional maintenance schedule. |
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| | 2021 AAPEX Service Advisor of the Year Brittany Schindler offers tips for communicating with upset shop customers. |
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| | Maryland MSO AJ Nealey talks about growing from one shop to five in 10 years and how EOS stanardization helped. |
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Your August 2024 issue of Ratchet+Wrench is now available online. View >>
SUBSCRIBE to more leading edge content from our digital edition! |
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