| | | | | | | | A look at what's made Matthew Wagg's shop culture a success. |
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| | | | | | What an educator, a trainer, and a technician want you to know about EV readiness |
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| | Platforms like TikTok, Meta and YouTube can be great channels for auto repair shops to showcase their services to existing and potential customers. |
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| | Planning for retirement and getting the most out of your assets can be a challenge. |
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| | | | | | Hear about what all is planned and what’s new in store for this year’s events from SEMA Vice President of Events Tom Gattuso and AAPEX Director of Shows Jessica Finnerty. |
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| | A look at three challenges auto repair shop owners say are their biggest concerns. |
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| | The Ratchet+Wrench Managment Conference showed us what an industry event can do |
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| | Pushing through grief, Christine Tanner tackled an incredibly difficult challenge |
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| | A small weekly investment can pay off greatly on the other side |
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| | | | | | In this episode, Bill Snow talks about how small tokens of appreciation go a long way in keeping team members engaged and productive in the shop. |
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| | Lauralee Schmidt of Schmidt Auto Care talks about her approach to giving customers gifts after service appointments. |
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| | Nichole Bennecoff of Empower Automotive talks about growing from servicing Subarus only and what she's learning about widening her scope. |
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| | Josh Parnell and Brandon Jones talk about improving shop leaders from the inside out and creating processes that boost KPI and increase shop revenue. |
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Your October 2024 issue of Ratchet+Wrench is now available online. View >>
SUBSCRIBE to more leading edge content from our digital edition! |
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