Communicate With Customers in Real-Time
BOLT ON TECHNOLOGY introduced its software to automotive repair shops more than 12 years ago. And has been driving sales, enhancing customer communications and building trust and repeat visits ever since. The company’s game-changing digital vehicle inspection tools include two-way texting capabilities, so technicians can show customers exactly what services are being recommended and why, instead of just telling them.
By texting detailed inspection reports with photos, videos and tech notes to vehicle owners in real-time right to their tablet or smartphone, repair shops get quick customer approvals, often for most of their recommended services. This not only increases productivity for the shop, but also provides a faster, more positive experience for customers.
But the experience doesn’t end there. Once repairs are completed, BOLT ON’s Text To Pay feature allows customers to securely and instantly pay for their services on-the-go, from their mobile devices—saving time and speeding up the checkout process. So all they have to do is pick up their keys and they’re on their way.
Over the years, BOLT ON has worked with nearly 10,000 independent repair shops, who have used its platform to send more than 50 million repair photos to vehicle owners—and its revving up for more. With new enhancements and technologies being released regularly, BOLT ON TECHNOLOGY continues to expand its offering and its audience.
For more information, visit BoltOnTechnology.com or call 610.400.1019.