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Shop Life

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Columns

Schmidt: A Million-Dollar Dream 

Chasing a million-dollar milestone without strategic focus can lead to financial pitfalls.
Oct. 24, 2025
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Columns

Parnell: People Before Profit: How Safety and Trust Unlock Clarity and Direction

Oct. 23, 2025
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Columns

Broski: Building Customer Trust: The Key to Effective Service Advisor Calls

Oct. 20, 2025
Dutch Silverstein
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Columns

Silverstein: A Rare Opportunity

Oct. 16, 2025
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Columns

Hayes: AI in Auto Repair: The Back Office Race to $100+ Million

Oct. 13, 2025
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Columns

Demarest: Why Write-Offs Shouldn’t Drive Your Business Decisions

Oct. 10, 2025
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Columns

Why So Few Shops Break $3 Million and Why That Number Matters More Than You Think—Part 3

Oct. 9, 2025
rw_columnistscallahan
Columns

Callahan: SOPs: My Frenemy and Your Training Lifesaver

Oct. 6, 2025
columnistssaeli
Columns

Saeli: Training New Employees: Setting Your Team Up for Long-Term Success

Oct. 3, 2025

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Ratchet+Wrench is the resource for auto care and service center owners, operators, and managers to lead cutting-edge operations. It equips readers with the most progressive shop management strategies, tactics, and tools for future success through stories from real industry professionals and experts on issues that matter most to the automotive aftermarket.
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