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Shop Life
Victor Broski
Victor Broski
Columns
Broski: Stop Playing the Service Advisor Game
Why understanding the psychology behind customer decisions can lead to better conversations—and better results.
Sept. 25, 2026
The Institute
Cecil Bullard
Columns
Bullard: Pricing Confidence
Sept. 24, 2026
columnistssaeli
Columns
Saeli: Train for the Day Everything Goes Wrong
Sept. 22, 2026
Katie French
Katie French
Columns
French: Riding Shotgun: Understanding the Technology Behind ADAS
Sept. 18, 2026
rw_columnistsdutch
Columns
Silverstein: The Industry’s True Metric: Why Auto Repair Needs Fiduciaries, Not Salesmen
Sept. 17, 2026
ATI
Mike Bennett
Columns
Bennett: Broken Windows, Broken Standards
Sept. 15, 2026
Lola Schmidt
Lola Schmidt
Columns
Schmidt: Marketing Through the Seasonal Shuffle
Sept. 10, 2026
coauto2_resize
Shop Views
Shop View: Co Auto is Designed to Surprise
Sept. 8, 2026
Adams Automotive
Todd Hayes
Columns
Hayes: Great People Don’t Fall From the Sky
Sept. 7, 2026
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