Podcast: Enhance Your Service with The DVI Quadrant

April 17, 2024
In this episode, Jamie Cuthbert of AutoServe 1 breaks down the four phases of a DVI and how each improves the team and customer experience.

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Lauralee Schmidt

Growing From Mistakes to Become a Better Shop Owner

April 3, 2024
In this episode, Erich Schmidt of Schmidt Auto Care talks about how his early mistakes taught him valuable lessons.

Driving Success: Mid-Year Trends and Best Practices for Automotive Shop Management

May 7, 2024
Join us on May 7th for a webinar uncovering mid-year trends and best practices in automotive shop management. Learn how to exceed customer expectations and stay ahead in today...

Podcast: How to Hire Faster (and Retain Longer)

March 27, 2024
Mike Allen, owner of Carfix Auto Repair & Tires, discusses his out-of-the-box hiring strategy, why it works, and why Carfix is a place people where people like to work.

Hire Ground: How Shops Can Attract and Retain the Best Employees

May 2, 2024
Revolutionize your auto repair shop with expert insights on hiring, retention, and strategic marketing strategies, empowering you to cultivate a thriving team and attract top ...
Bill Greeno

Podcast: Strong Shop Culture Begins with Onboarding

March 13, 2024
Bill Greeno of Quality Automotive Servicing talks about why your onboarding process is the backbone of building a cohesive shop.

Podcast: Highlights from VISION 2024

March 6, 2024
In this episode, Ratchet+Wrench Editor-in-Chief Chris Jones is joined by shop owners and industry professionals at VISION.

Podcast: Getting Naked to Get Clarity

Feb. 28, 2024
In this episode, Shari Pheasant invites auto repair shop owners to "strip it all off" to take a sober look at their leadership skills and learn how to adopt a people-first leadership...

Driving Transformation: The Role of AI in Automotive Marketing and Communication

March 28, 2024
Discover how AI revolutionizes personalized marketing, communication workflows, and vehicle data analysis, shaping the future of the automotive industry.