In this episode, Mike and Susan Henn talk about the eclectic work they do, their relationship with dealerships, how they train and compensate to ensure tenure and more.
In January, Stephannie Maneval purchased Dave's Pro Auto Service from her boss, Dave Bausinger. In this episode, she talks about her rise from industry outsider to advisor to ...
In this episode, Doug Grills of AutoStream Car Care Center walks through the processes his shop uses to bring on new technicians and keep them in place.
The team from Today's Class discusses data gleaned from a year of training techs and how shop owners can use this information to structure the right learning environments to make...
If you have a growing concern about your monthly car count, Connor Tracy of Kukui is going to show you why the answer lies in your customer service processes and how to fix it...
Connor Tracy of KUKUI sits down with Matt Hudson of Ratchet + Wrench to discuss how shops can use marketing, software, and automation to retain customers amid fierce competition...
In this episode, Ryan Burton of Leads Near Me talks about marketing, his upcoming High Gear Auto Repair Marketing Conference and we discuss the marketing portion of the 2023 Ratchet...
Your brand isn't just your logo; it's far more involved than that. In this episode, Taran Sodhi discusses the importance of having a recognizable and cohesive brand that resonates...
Cavan Robinson of Protractor Software Inc. and Matt Hudson of Ratchet + Wrench discuss how the Protractor Prism optimizes manual reporting and individual measurement, the two ...