Running a Shop


FG Trade
A young technician works with an older technician. As shops modernize, it's important for shop owners and older team members to embrace and train next-generation techs.
Human Resources

Understanding and Retaining Your Young Technicians

July 31, 2023
Developing young techs and helping them reach their goals is vital to the industry.

Latest from Running a Shop

Shop Customers

How to Handle Customer Apologies

April 15, 2024
Everyone makes mistakes. How you make it up to your customers can go a long way in keeping your shop's credibility.
Adobe Stock

The Increasing Disappearance of State Safety Inspections 

April 12, 2024
Texas is the latest state to forego required safety inspections. What does that mean for shops and their customers?
Adobe Stock

Numbers: Top 5 Marketing Tools Used by Auto Repair Shops

April 11, 2024
A snapshot of how auto repair shops are targeting customers and prospects.
Pat Durham

Paving the Way for Future Success

March 28, 2024
Donnie and Kristi Hudson of Troy Auto Care and Donna Wagner, vice president of industry and media relations for ASE, share tips to help you create upward mobility toward a winning...
Shop Customers

Comebacks Aren’t Setbacks

March 14, 2024
Regaining customer confidence when a repair needs re-addressing.

Numbers: What’s Your Five-Year Investment Plan? 

March 11, 2024
As automotive technology advances, here's what services auto repair shop owners expect to add.
Tools and Equipment

The Automotive Future is Here. Are You Ready?

March 7, 2024
The industry is vastly different than it was 20 years ago. Are you doing the things you need to make sure your shop is still here 20 years from now? Rick White, Bill Haas, and...
G Trade
Human Resources

The SOP: How to Prevent Your Techs from Burning Out

March 4, 2024
Auto repair is hard work. For some techs, losing the passion boils down to a lack of appreciation and decreased learning opportunities. Jeff Compton, auto technician and host ...

Bryan Regan Photography