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Human Resources
Understanding and Retaining Your Young Technicians
Nolan O'Hara
July 31, 2023
Developing young techs and helping them reach their goals is vital to the industry.
Latest from Running a Shop
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Leadership
The SOP: Handing Your Shop to an Employee
Kacey Frederick
April 25, 2025
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Operations
Four-Day Workweek
Tess Owings
April 22, 2025
This shop has found a way to make employees’ dreams come true.
Videos
In the Driver's Seat #1: Bill Weaver
Erik Screeden
April 8, 2025
Bill Weaver and Erik Screeden discuss why it's important for shop owners to train their technicians on EVs.
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Finance
Numbers: Efficiency and Productivity in Relation to Payment Plans
Ivan Rioja-Scott
April 7, 2025
How you pay your technicians can have a direct effect on their productivity and efficiency.
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Law
5 Ways to Avoid Having an Abandoned Car in Your Shop
Leona Scott
April 1, 2025
What do you do when customers abandon their car at your shop? Here are five practical steps to prevent and handle abandoned vehicles, from setting clear payment terms and charging...
Leadership
Safety First
Tess Owings
April 1, 2025
An award-winning shop owner shares how he makes his employees well-being a priority.
Finance
The Key to Setting Your Labor Rate
Tess Owings
March 21, 2025
A shop owner shares his secret to determining this critical number.
Education+Training
The SOP: Do I Really Need a Coach?
March 7, 2025
Coaching can dramatically improve your business, but finding the correct coach for you is the difficult part.
Finance
Numbers: Making the Sale
Feb. 17, 2025
Adding a second service advisor has a direct impact on the bottom line.
News
Latest News
Straightaway Tire & Auto Launches Employee Assistance Program for Unexpected Hardships
Ratchet+Wrench Staff Reporters
April 25, 2025
Latest News
Industry Leaders Join AVTECC Board for 2025
Ratchet+Wrench Staff Reporters
April 25, 2025
Latest News
AutoZone Contributes $60K to TechForce, Funding Over 30 Automotive Scholarships
Ratchet+Wrench Staff Reporters
April 24, 2025
Latest From Running a Shop
Home
Trust Builds a Brand
Ivan Rioja-Scott
Feb. 14, 2025
Repairer Profiles
The Wellness Formula: 3 Ways Josiah Martin Balances Auto Repair and Family Health Challenges
Leona Scott
Jan. 27, 2025
Sales+Marketing
Spark Launches Direct Mail, an Integration Tool
Ratchet+Wrench Staff Reporters
Jan. 16, 2025
Law
The Data Debate: Understanding Both Sides of ‘Right to Repair’
Kacey Frederick
Jan. 9, 2025
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Home
Bumper-to-Bumper Efficiency
Ivan Rioja-Scott
Dec. 6, 2024
John Michael Simpson
Shop Customers
Fire Your Customers
Tess Owings
Nov. 16, 2024
Miguel Malo Getty Images
Shop Customers
Pass the Baton
Tess Owings
Nov. 2, 2024
sasirin pamai / iStock / Getty Images Plus
Shop Life
The SOP: Should I Add my Spouse to the Payroll?
Nancy Williamson
Oct. 25, 2024
Home
The Electric Transition: Preparing Your Techs
Chris Jones
Oct. 3, 2024
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Running a Shop
A Lasting Legacy
Tess Owings
Sept. 26, 2024
Adobe Stock
Operations
Numbers: What’s Keeping Shop Owners Awake at Night?
Chris Jones
Sept. 9, 2024
Contributed
Operations
The SOP: How to Make Your Shop Attractive for Buyers
Matthew Schwab
Aug. 23, 2024
Fascinadora
Sales+Marketing
Adding a Personal Touch
Tess Owings
Aug. 19, 2024
Contributed
Operations
5 Things to Consider Before Expanding Your Auto Repair Shop
Leona Scott
Aug. 15, 2024
Operations
A Stress-Free Acquisition Strategy
Kacey Frederick
Aug. 12, 2024
Rachel Warshawsky
Leadership
Numbers: How Auto Shop Leaders Lead
Chris Jones
Aug. 9, 2024
Leadership
Preparing for an Auto Techs Retirement
Alison Johnson
Aug. 1, 2024
Georgiy Datsenkoe/iStock / Getty Images Plus
Sales+Marketing
Are Profit-driven Sales Goals Bad for Business?
Nolan O'Hara
July 25, 2024
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