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Running a Shop

FG Trade
A young technician works with an older technician. As shops modernize, it's important for shop owners and older team members to embrace and train next-generation techs.
Human Resources

Understanding and Retaining Your Young Technicians

Developing young techs and helping them reach their goals is vital to the industry.
July 31, 2023
Ralf Hahn
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Operations

Numbers: AI in the Shop 

July 10, 2025
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Shop Life

How Stress and Strain Impact Shop Owners

July 9, 2025
The 2025 Ratchet+Wrench Industry Survey Report
Operations

Numbers: Introducing the 2025 Ratchet+Wrench Industry Survey  

July 1, 2025
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Sales+Marketing

5 Ways Royalty Auto Service Grew a YouTube Channel, and a Much Broader Customer Base 

June 26, 2025
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Operations

Rising From the Ashes

June 16, 2025
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objections
Shop Customers

3 Common Customer Objections (and How to Overcome Them)

June 9, 2025
Chris Jones
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Running a Shop

Making a Case for ADAS

June 6, 2025
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Sponsored

Navigating High-Speed Industrial Door Installations: Top Nebraska Companies for the Auto Industry

June 1, 2025

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Ratchet+Wrench
Ratchet+Wrench is the resource for auto care and service center owners, operators, and managers to lead cutting-edge operations. It equips readers with the most progressive shop management strategies, tactics, and tools for future success through stories from real industry professionals and experts on issues that matter most to the automotive aftermarket.
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