| | | | | | | | How to find, hire, and train dealership technicians for success in independent auto repair. |
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| | | | | | The top talent isn’t always at the top of the stack, it's somewhere in the middle waiting to be discovered and cultivated. |
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| | Texas is the latest state to forego required safety inspections. What does that mean for shops and their customers? |
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| | A snapshot of how auto repair shops are targeting customers and prospects. |
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| | Coralee Zueff, service manager at Danica Motors, talks about the basics of hiring newbies in the front of the house. |
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| | Finding the money to pay a top-performing auto tech $100,000 may be easier than you think. |
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| | | | | | Sponsored | | From Ratchetandwrench.com In 2024, we're completely reimagining the event to provide more unique content from top speakers, powerful new networking, and business development opportunities at an all-new venue at one of Orlando's top destinations. |
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| | | | | | Jessica Carrino wasn’t interested in taking over the family auto repair shop—until she gave it a try. |
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| | Nearly four decades of monitoring phone calls has taught Todd Hayes how to give customers what they need. |
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| | Everyone makes mistakes. How you make it up to your customers can go a long way in keeping your shop's credibility. |
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| | What the crux of the matter is in a recent online uproar and what it means for shop owners. |
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| | | | | | In this episode, Erich Schmidt of Schmidt Auto Care talks about how his early mistakes taught him valuable lessons. |
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| | In this episode, Juke Ball of Juke Auto talks about how early errors taught him to run his shop with conviction and why staying true to self matters most. |
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| | In this episode, Jamie Cuthbert of AutoServe 1 breaks down the four phases of a DVI and how each improves the team and customer experience. |
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| | In this episode, Jay Woodall of Interstate Batteries (and AACF board member) talks about the good work of the charity and its benefit to shop owners. |
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Your May 2024 issue of Ratchet+Wrench is now available online. View >>
SUBSCRIBE to more leading edge content from our digital edition! |
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