Numbers: Women at the Wheel

A look at how female owners lead, grow, and operate their shops.
Feb. 16, 2026
6 min read

Women at the Wheel 

The automotive service industry is still made up of mostly men, but more and more women are joining the industry across every role. Here’s how the current generation of female shop owners are running their shops, according to the 2025 Ratchet+Wrench Industry Report.

 

Raised labor rate in past 2 years

72%

Revenue above $1 million

65%

Opportunity above $800

65%

Works with a consultant or business coach

53%

Average repair order above $400

40%

Posted labor rate above $140

39%

Closing ratio of 70% or higher   

35% 

Sends staff to industry training at least quarterly

33%

CSI score of 90% or higher

33%

Car count above 250

25%

Attends industry-specific management training at least quarterly

20%

 

 

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