Date: Thursday, May 2, 2024
Time: 11:00 AM ET / 10:00 AM CT / 8:00 AM PT / 4:00 PM GMT
Duration: 30 Minutes
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Summary
Get ready to take your auto repair shop to the next level! This transformative webcast is focused on optimizing your hiring and retention practices in a competitive industry. Gain insights into developing a strategic marketing plan that highlights your shop's culture, effectively attracting top-notch employees and customers alike. Explore innovative approaches to meet the expectations of today's workforce, tailored to fit the unique dynamics of your shop and its goals, and learn how to keep your best employees engaged. This is your opportunity to unlock the potential of your repair business by building a thriving team poised for success.
Join Kathleen Long, CRO at RepairPal, to learn how you can more effectively hire and retain the best employees to meet your shop growth goals.
- Create a marketing plan based on shop culture that attracts both new customers and employees
- Meet the expectations of today's workforce for flexibility, inclusion and participation, adapted for your shop's needs and goals
- Keep your existing high-value employees with a commitment to training, values-based onboarding, and stay interviews
Speaker
Kathleen Long
CRO
RepairPal
Kathleen Long is the Chief Revenue Officer at RepairPal, a San Francisco-based company focused on helping families find auto repair they can trust. RepairPal’s teams support over 3,800 independent auto repair shops and franchise dealers, helping them grow their businesses and connecting them with customers through partners like USAA and CarMax, who know that their customers will get high-quality repairs at a fair price.
Kathleen is absolutely insistent on making a difference for people, by connecting them with disruptive useful technologies, aided by humans who are given space to be themselves at work. She has built and developed award-winning business development, marketing, sales, success, support and operations teams, centered on principles of authenticity, hard work and empathy.
