One of the most innovative aspects of the Vehlo AMP/CX 2025 has been the inclusion of a customer advisory board, comprised of some of Vehlo’s best and most successful customers. The board included Ryan Goff, co-owner of Roger’s Tire Pros & Auto Care, Lucas Underwood, owner of L&N Automotive, Steve Waibel, director of information technology at Brake Masters, Brandon Harrell, owner of Harrell’s Automotive, Parham Parastaran, CEO of Left Lane Auto, Taylor Mitchell, CTO of GreatWater Garages, Sal Garcia, owner of Fremont Auto Center, Jim Anderson, owner of Anderson Automotive, Josh Baughman, owner of Van’s Tire Pros, Zack Wiygul, owner of Wiygul Automotive Clinic, Thomas Andrews, owner of CDT Automotive, and Bill Adams, owner of Adams Autoworx.
This board has played a key role in the event, and the input received from the members over the 2 days of the event both in breakout sessions and panel discussions, is partly what can drive product development and operations for many of the Vehlo companies. According to the company’s leadership the approach that the umbrella of Vehlo companies should follow is that of adapting to customer needs in order for the product offering to better serve the customer. While this approach is not industry-unique, Vehlo has also spent part of the year visiting customers in order to understand how their products can be improved, and made more useful.