Mitchell 1 Enhances 1Search Feature in ProDemand

Nov. 12, 2014

Nov. 12, 2014—Mitchell 1 has incorporated a dashboard to its ProDemand website that provides the top 10 most common repair issues and lookups for a selected vehicle, the company announced on Tuesday.

The latest enhancement to ProDemand is intended to give technicians a jumpstart to an accurate diagnosis before they enter the specific problem on the vehicle in their service bay, according to a release.

“We are very excited about the newest update to ProDemand, which makes it easier than ever for technicians to diagnose and repair vehicles,” Ben Johnson, director of product management for Mitchell 1, said in a release. “Technicians just tell ProDemand what vehicle they are working on and we provide what we know about the vehicle, broken down into four lists – components, codes, symptoms and lookups. The wealth of vehicle data we have at Mitchell 1 gives us the ability to retrieve and analyze repair information for a huge variety of vehicle issues to give technicians a time-saving head start on the best fix for their current vehicle. No other company can provide the breadth or depth of knowledge about the issues that technicians see on today’s vehicles.”

Sponsored Recommendations

View insights, research and solutions curated specifically for shops like yours.
Our dedicated Valvoline Trusted Advisor Sales and Support Team provides hands-on classroom and targeted in-store coaching to help your employees become more skilled at selling...
Increase Sales and Customer Traffic To Your Store(s).
Reinvigorate your team and business success behind Valvoline's proven strategy that helps separate your business from competitors and create meaningful growth in sales and customer...