Duralast: Proven Tough for Professionals

Aug. 27, 2018

From customer to shop owner, each person within a mechanical repair shop has a different need

From the moment your customer walks in the door, it's up to you to create a memorable experience in order to ensure that he or she remains a loyal customer. 

From checking in a vehicle to picking it up, customers expect that their needs will be met.

Make sure you live up to their expectations—and your own business needs as well— with these downloads from Duralast.

Learn how Duralast can help your business with these downloads designed for your customer, your service advisor and you—the owner. These downloads will walk you through what you may not know about one of the leading brands in the aftermarket and why Duralast is a stronger choice for your customers and your business. 


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Find the right shop management system to boost your efficiency

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Craft a strategic marketing plan

Develop strategies and communicate them to your staff to keep you on track

Establish and track your KPIs: Technician Productivity

WHAT IT IS: Technician productivity refers to the time a technician is available to work measured against the actual time spent working on positive cash flow repair orders. Tracking...

Empower your technicians with the right tools for efficient repairs

Foster a highly motivated and efficient team to get vehicles out the door faster