Rivian Avoiding Tesla-Type Service Issues

July 1, 2019

The company is determined to learn from the experiences of companies like Tesla, while integrating concepts from established automakers such as GM and Toyota.

July 1, 2019—Tesla has been working on improving its vehicle repair and servicing challenges over the last several months, where both the issues and steps needed to solve them includes Rivian, the auto startup working on the all-electric R1T pickup truck and R1S SUV, reports Teslarati.

“So, we’re spending a huge amount of time solving service,” CEO RJ Scaringe revealed in an interview with The Fast Lane Car at Rivian’s recent event focused on second-life uses for its batteries. “Not just in your big cities, not just in LA or Seattle, but if you buy a car and you let’s say live 50 miles out from the city or live 200 miles away from the city… How do you manage that? So, those are some of the harder sort of challenges we’re thinking through and making sure it’s easy to service the vehicle.”

Rivian’s CEO also noted that the company is determined to learn from the experiences of companies like Tesla, while integrating concepts from established automakers such as GM and Toyota.

Sponsored Recommendations

Strategies to Increase Profits and Traffic at Your Repair Shop

Rev up your auto repair business with a guide to industry best practices that delves into the strategies and techniques that top-performing auto repair shops employ to not only...

Download: Lessons in ADAS

As ADAS systems become increasingly popular, understanding proper maintenance is crucial. This eBook explains the importance of staying current on proper ADAS calibration processes...

Establish and track your KPIs: Gross Profit on Labor

Every minute of your staff’s time is valuable—every minute in service to a customer should be billed. Missing opportunities to bill customers due to relatively new practices in...

Find the right shop management system to boost your efficiency

Get Organized - Find the right shop management system to aid in efficient scheduling, communication and payment processing