According to a recent Ratchet+Wrench survey, convenience and trust were the two top-rated factors customers weighed when it came time to find a repair shop.
But how exactly is your shop communicating the features and amenities your team is using to build that trust and offer critical convenience? A few key blind spots could be keeping potential customers at bay.The Ratchet+Wrench team explains in this week's Inside the Consumer's Mind video series episode.
But how exactly is your shop communicating the features and amenities your team is using to build that trust and offer critical convenience? A few key blind spots could be keeping potential customers at bay.The Ratchet+Wrench team explains in this week's Inside the Consumer's Mind video series episode.
