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Supply Chain Creating Widespread Disruption For Repair Shops

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Oct. 7, 2021—A new study has found supply chain disruptions are being felt by all auto repair shops. 

An IMR Inc. research study found 100 percent of the 500 shops it surveyed are experiencing delays in completing vehicle service repairs, while 50 percent of shops state they are frequently’ having disruptions in getting the parts they need. An additional 34.3 percent are “occasionally” having the issue.  

When asked about the most common reasons for an increase in time it is taking to complete vehicle repairs and service, shops reported delays in parts deliveries (45.7 percent), parts distributors being short on drivers (41.4 percent), a shortage of technicians/unavailable for work (25 percent), and difficulty in finding qualified technicians (14.3 percent).

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