Mitchell 1 to Host Shop Management Workshop

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Jan. 24, 2017—Mitchell 1 will host its first Shop Management Workshop, April 27-29 in Scottsdale, Ariz. at the Scottsdale Plaza Resort. 

The training is designed for management software users who want to learn more advanced capabilities, shortcuts and new features to run their businesses more efficiently.

The two-day training session focuses on best practices and guides users through all levels of functionality of Mitchell 1 Manager SE and ShopKey Shop Management SE. 

Emphasis is on features in the 7.0 version of the software, but previous versions are also covered. Topics include program setup, inventory, reporting, scheduling, advanced transactions and aftermarket cataloging. 

A session led by Mitchell 1 product managers will focus on helping automotive repair shops get the most value from their integrated repair information source, ProDemand. Attendees will also learn about the Mitchell 1 SocialCRM shop marketing service during a casual evening reception. 

A practice lab equipped with computers and staffed by product specialists will be available throughout the event so attendees can practice and apply the skills they are learning in the training sessions.

The workshop will be led by John Dwulet, senior product manager for Mitchell 1’s management software solutions, and Tim McDonnell, national training manager, who together have over 40 years of combined shop management system training experience. 

Attendees can earn 30 AMI credits toward the Accredited Automotive Manager (AAM) designation by completing the workshop. At the end of each workshop, AMI course completion forms will be handed out to those attendees who wish to pursue AMI credits.

For more information about the workshop visit


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