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Don't let these customers leave empty-handed. Offering alternative ways to pay over time, such as lease-to-own financing, can be a lifeline for your younger customers with subprime...

Connor Tracy of KUKUI sits down with Matt Hudson of Ratchet + Wrench to discuss how shops can use marketing, software, and automation to retain customers amid fierce competition...

Sponsored by KUKUI

Electric vehicle batteries are significantly larger than batteries in gas-powered cars, require extensive mining for materials and finding ways to recycle them needs consideration...

How to make your female customer base feel comfortable at your auto repair shop.

Cathy Heying, founder of The Lift Garage in Minneapolis, Minnesota, changed careers at 38 to become an auto technician to help fight against transportation scarcity.

For many shop owners, a coach adds a higher level of accountability that you can't place on yourself. Two shop owners talk about when they hired a coach and what it did for their...

In spending too much time studying the competition, shop owners can make costly mistakes that can cause their shop to lose its identity, culture and focus.