Running a Shop

This Week in Business Strategies

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Sept. 10, 2018—To better assist shop owners with their production management, marketing tactics and leadership styles, Ratchet+Wrench has compiled a short list of essential business-building material from some of its favorite sources.


Understanding Why We Overreact at Work — Harvard Business Review

Based on our existing “relationship data bank,” our brain unconsciously organizes new experiences in such a way that they fit the relationships we are familiar with. Thus, when we are trying to understand someone we don’t know well, our brain tricks us into assuming that this person will behave similarly to a previously experienced other.


5 Ways Bad Leadership Can Destroy Your Business — Entrepreneur

Here are five ways bad leadership destroys businesses. If you can relate to any of these, take action and course correct immediately—your business will multiply exponentially if you do.


Get Honest Answers with These 5 Interview Questions — Fast Company

Working with researchers from Harvard Kennedy School, Georgetown University’s McDonough School of Business, and the Wharton School, VanEpps examined at the relationship between questions and information disclosure. The team’s study, which was published in Organizational Behavior and Human Decision Processes, found that job candidates are more likely to reveal undesirable information when they’re asked a question that’s phrased to presuppose problematic behavior.


Want to Drive Visibility to Your Business? Try Thought Leadership —

At its essence, thought leadership is about having something to say. Here's how to establish yourself as a thought leader in your industry.

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