As your shop grows, it’s vital to implement a structured training program for your entire staff. On this month’s Grow podcast, Rissy Sutherland discusses how to effectively set this program up with Chris Chesney and Brad Pellman.
As your shop grows, it’s vital to implement a structured training program for your entire staff. On this month’s Grow podcast, Rissy Sutherland discusses how to effectively set this program up with Chris Chesney, senior director of training at Carquest Technical Institute, and Brad Pellman, owner of Pellman’s automotive in Boulder, Colorado.
Brad lays out what you can do at the shop level, as far as training technicians, putting a pathway together and letting technicians control their own destiny. Chris details how everyone in the industry can make a difference and get involved with better training efforts.
Subscribe to Ratchet+Wrench Radio on your platform of choice:
Our dedicated Valvoline Trusted Advisor Sales and Support Team provides hands-on classroom and targeted in-store coaching to help your employees become more skilled at selling...
Reinvigorate your team and business success behind Valvoline's proven strategy that helps separate your business from competitors and create meaningful growth in sales and customer...