The Ratchet+Wrench Radio Network offers four tracks each month that explore the industry's biggest trends, most pressing topics and the leadership and business management tips and strategies you need to thrive.
In January, Stephannie Maneval purchased Dave's Pro Auto Service from her boss, Dave Bausinger. In this episode, she talks about her rise from industry outsider to advisor to ...
In this episode, Doug Grills of AutoStream Car Care Center walks through the processes his shop uses to bring on new technicians and keep them in place.
The team from Today's Class discusses data gleaned from a year of training techs and how shop owners can use this information to structure the right learning environments to make...
If you have a growing concern about your monthly car count, Connor Tracy of Kukui is going to show you why the answer lies in your customer service processes and how to fix it...
In this episode, Ryan Burton of Leads Near Me talks about marketing, his upcoming High Gear Auto Repair Marketing Conference and we discuss the marketing portion of the 2023 Ratchet...
Your brand isn't just your logo; it's far more involved than that. In this episode, Taran Sodhi discusses the importance of having a recognizable and cohesive brand that resonates...
Today's auto technician has a different relationship with work than techs of the past. Learn why auto techs lose interest in their jobs and what to do about it.