Ratchet+Wrench Radio

The Ratchet+Wrench Radio Network offers four tracks each month that explore the industry's biggest trends, most pressing topics and the leadership and business management tips and strategies you need to thrive.

Subscribe to Ratchet+Wrench Radio on:

APPLE-PODCASTS     spotify-subscribe     iheartradio     Podbean
rw_radio_rob
In a sneak preview of his lunch keynote for the 2025 Ratchet+Wrench Management Conference, Rob Pietrowski, VP Research at IMR/Endeavor Business Intelligence, reveals shocking ...
Aug. 20, 2025
endeavor_to_discover3rw
If you've ever said the words "failure isn't an option," Mike Jones, president of Discover Leadership Training, has a message you should consider today.
Aug. 8, 2025
rw_radio_dave_j
Dave Johnson, president and CEO of Automotive Service Excellence, discusses the recent ASE Instructor Training Conference in St. Louis, Missouri, and the valuable benefits of ...
Aug. 6, 2025
rw_radio_hunt
Hunt Demarest, a leading financial expert in the auto repair industry, walks through the common traps shop owners fall into when reading their financials.
July 30, 2025
rw_radio_charlie
Charlie Zlatkos, owner of Pleasant Care Car, immigrated to the U.S. at 17. He talks about growing his vocabulary from four English words to opening and running a multi-million...
July 16, 2025
rw_radio_template_chris_j
How to train your staff on customer communication and sensitivity before it becomes a viral nightmare.
July 9, 2025
rw_radio_lisa_foshee
In this episode, Lisa Foshee, senior vice president of Government Affairs and General Counsel at Auto Care Association, breaks down the legislative path in the right to repair...
July 2, 2025
rw_radio_m_jones
In this episode, Mike Jones of Discover Leadership Training reveals why motivation fails, communication mistakes leaders make, and secrets to lasting discipline.
June 25, 2025
Josh Parnell
We're living through uncertain and changing times. In this episode, Josh Parnell of Limitless Leadership talks about how to lead without wavering.
June 18, 2025
Steve Dawson Hunter Engineering
For shop owners aware of ADAS but who haven't started preparing, here are the essential steps to this profitable service offering.
June 11, 2025
rw_radio_margaret
Mental health therapist Margaret Light talks about the impact of mental health on decision-making in business and shares tips on how to bounce back from a bad decision.
June 4, 2025
rw_radio_brian_moak
Brian Moak, CEO of Heart Auto Care, shares his shop's turnaround journey and valuable insights on growth cycles and business goals.
May 29, 2025
jimmy_jones
Jimmy Jones, GM of the Peoria, Illinois location of Automotive Hiller, shares valuable insights on enhancing customer loyalty in auto repair shops.
May 21, 2025
rw_radio_callahan
Kathleen Callahan discusses the impact of communication on auto repair businesses, emphasizing the importance of tone, body language, and its influence on customer relations and...
May 14, 2025
lisa_coyle_dwayne_meyers
Join Lisa Coyle, CEO of Promotive, and Dwayne Myers, owner of Dynamic Automotive, as they share insights on fostering strong vendor-owner relationships in the auto repair industry...
May 7, 2025
mary_ditman_and_suzi_milo
Explore the key differences between an EV repair shop and the traditional aftermarket shop through the eyes of two very different journeys into the auto repair industry.
April 23, 2025
jacki_lutz
Jacki Lutz shares her insight on how social media can help make shops grow and become more transparent.
April 2, 2025
napa_team
NAPA's new Team Tool Rebate Program aims to help young technicians address the issue of investment in tools to further their careers.
March 26, 2025
tonnika_haynes_rw_radio
Finding the correct coach that matches your needs and fuels your growth can be challenging.
March 19, 2025
untitled_20
There are many factors that affect the valuation of your shop. Some require time and planning in order to maximize your sale price.
March 12, 2025
rw_radio_julie_larson
Building a strong automotive repair brand helps create trust.
March 5, 2025
rw_radio_becky_witt
Time is money. Knowing how much it costs your shop to operate, down to the minute, will help you make operational decisions.
Feb. 26, 2025
rw_radio_tara
Tara Topel has had a successful career in the automotive industry. She shares her insights about how to succeed.
Feb. 19, 2025
rw_radio__editor_ecclesia_
Ratchet+Wrench Radio features, for the first time, Chris Jones and Ivan Rioja-Scott in the Editor Ecclesia, a series about the industry at-large.
Feb. 13, 2025