Podcasts

 

The Ratchet+Wrench Radio Network offers four tracks each month that explore the industry's biggest trends, most pressing topics and the leadership and business management tips and strategies you need to thrive.

 

 

                
 
      
Podcasts

Podcast: Running a Profitable, Sustainable, and Enjoyable Shop

May 22, 2024
In this episode, Maryann Croce, founder of Small Biz Vantage, shares why shop owners struggle to get out of the daily grind of business and how to fix it.
Contributed
Podcasts

Podcast: 5 Exceptional Traits of Gen Z Employees

May 15, 2024
Does Gen Z get unfairly typecast in the workplace? Sara Fraser thinks so. Today, she talks about five traits that make Gen Z amongst the most attractive hires in the marketplace...
Podcasts

Podcast: How NACAT Serves Automotive Educators

NACAT President Drew Barnes and Business Manager Heather Sebben talk about the role the organization plays in the automotive industry.
Contributed
Podcasts

Podcast: Turning Comebacks Into Opportunities

May 1, 2024
In this episode, Kendall Warnock, owner of A1 Automotive in Lincoln, Nebraska, talks about how the right approach to comebacks can turn upset customers into raving fans.
Contributed
Podcasts

Podcast: Meeting the Automotive Aftermarket's Most Pressing Needs

April 24, 2024
In this episode, Jay Woodall of Interstate Batteries (and AACF board member) talks about the good work of the charity and its benefit to shop owners.
Contributed
Podcasts

Podcast: Enhance Your Service with The DVI Quadrant

April 17, 2024
In this episode, Jamie Cuthbert of AutoServe 1 breaks down the four phases of a DVI and how each improves the team and customer experience.
Steven Rudd
Podcasts

Podcast: Achieving Clarity Through Failure

April 10, 2024
In this episode, Juke Ball of Juke Auto talks about how early errors taught him to run his shop with conviction and why staying true to self matters most.
Lauralee Schmidt
Podcasts

Growing From Mistakes to Become a Better Shop Owner

April 3, 2024
In this episode, Erich Schmidt of Schmidt Auto Care talks about how his early mistakes taught him valuable lessons.