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    • Podcasts

    The Ratchet+Wrench Radio Network offers four tracks each month that explore the industry's biggest trends, most pressing topics and the leadership and business management tips and strategies you need to thrive.

                    
     
    Rachel Ko Photography
    Alex Noll
    Podcasts

    Podcast: Talking Shop: Alex Noll of ABR Houston

    Chris Jones
    Sept. 4, 2024
    Alex Noll, who was featured in February's Shop View, talks about his journey from tech to owner to leader.
    rw_radio_social_media_fafel3
    Podcasts

    Podcast: Can Online Scheduling Increase Car Count?

    Chris Jones
    Aug. 28, 2024
    Steven Fafel of AutoOps walks through consumer data to show how online scheduling helps shops.
    Shopgenie
    Kieran O'Brien
    Podcasts

    Podcast: Can AI-Based Service Advisors Change the Game?

    Chris Jones
    Aug. 21, 2024
    Kieran O'Brien of Shopgenie talks about the company's new virtual advisor, Jasmine, and explains how this tech can help shops book more after-hours appointments.
    rw_radio_social_media_schwab3
    Podcasts

    Podcast: Ready to Sell Your Shop? Here's How

    Chris Jones
    Aug. 14, 2024
    Matthew Schwab of Clutch Automotive talks about what shop owners need to do to make their shops attractive to buyers.
    Fifth Gear Automotive
    Podcasts

    Podcast: Profitable Partnerships: The Power of a Business Development Office

    Chris Jones
    Aug. 7, 2024
    How to build an outside business development team that works with dealerships and area competitors to rake in bigger profits.
    Podcasts

    Podcast: How Standardizing Processes Leads to Success

    Chris Jones
    July 31, 2024
    Maryland MSO AJ Nealey talks about growing from one shop to five in 10 years and how EOS stanardization helped.
    Multimedia

    Podcast: Is Predictive Maintenance Better Than Recommended Maintenance?

    Chris Jones
    July 17, 2024
    In this episode, Epicor's Tim Hardin discusses whether predictive maintenance is a better model than the traditional maintenance schedule.
    Podcasts

    Podcast: Successfully Managing Conflict in Auto Repair Shops

    Chris Jones
    July 10, 2024
    When conflicts arise amongst team members, these are the ways a shop owner can help restore peace within the shop.