Podcast: Why I Hired a Coach (and Why You Should, Too) | Kevin Oswald

June 27, 2023
The difference between a good shop and a great shop can boil down to coaching. Kevin Oswald explains why he got coached and the value of coaches on shop success.

In this episode of Ratchet+Wrench Radio, Kevin Oswald, owner of Oswald Service and Repair in Idaho Falls, Idaho, talks about his decision to hire a coach and the difference it made for his shop. He also opens up about changing coaches and why for some owners, a different perspective can add to their growth and success.

Sponsored by Ford Motorcraft

Subscribe to Ratchet+Wrench Radio on your platform of choice:

About the Author

Chris Jones | Editor

Chris Jones is the editor of Ratchet+Wrench magazine and host of its companion podcast, Ratchet+Wrench Radio, a weekly show featuring automotive professionals across the auto care landscape.

Sponsored Recommendations

Increase Premium Oil Changes by 12%*

Valvoline SPARK is a proven way to increase your sales and profit. The program is an effective approach for presenting oil change packages that can deliver double digit gain for...

Strategies to Increase Profits and Traffic at Your Repair Shop

Rev up your auto repair business with a guide to industry best practices that delves into the strategies and techniques that top-performing auto repair shops employ to not only...

Download: Lessons in ADAS

As ADAS systems become increasingly popular, understanding proper maintenance is crucial. This eBook explains the importance of staying current on proper ADAS calibration processes...

Craft a strategic marketing plan

Develop strategies and communicate them to your staff to keep you on track